I’m Cecil and I joined Walgreen Boots Alliance in January 2020 as a Technical Business Analyst working on the Horizon LEAP programme.
LEAP is an exciting and high profile IT transformation focussed on modernising WBA’s IT systems across the group with a key objective of moving systems into the Microsoft Azure Cloud.
In my past employment, I have worked in technical and business analyst roles delivering business and system change within enterprise systems across a range of industries that have included utilities, pharmaceuticals, local government, nuclear, and now Retail. An integral part of my current role is to capture and translate business requirements into solution requirements. Working in a team, contributing, and learning together through successes and failures are an integral part of my work ethos.
I enjoy the challenge of guiding business stakeholders through system change, particularly as I am able to draw upon my extensive systems background to help demystify what is feasible and not. I would describe myself as pragmatic, adaptable, open-minded, and enthusiastic.
My first 6 months at WBA have certainly lived up to expectations, I have been immersed in a truly global programme working across the key WBA business divisions with multiple IT suppliers and spread across the world.
As the saying goes ‘variety is the spice of life’, the modern Business Analyst role is not just about troubleshooting process problems, the role has become more versatile over the years to the extent that it pops up in many areas of the business particularly here at Boots where business change is constant and IT is a key enabler.
You have a certain amount of autonomy to either go down the process BA route or technical BA route. There are plenty of opportunities on whichever pathway you choose!
There is a broad range of BA qualifications you can attain to supplement your job experience, these include BCS, ISEB, Prince2, and much more. With qualifications, there is plenty of headroom for career progression into senior roles and even a good stepping stone to becoming a Project Manager.
I know this may sound a bit of a cliché, but from my experience of working as a Technical BA for over 10 years, I can say with conviction that no two days are the same. There are always people to talk to, meetings to attend, troubleshooting, and of course writing documents so definitely enough in there to fill your day out and come away feeling very satisfied!
BAs are always needed through growth and downturns, so it’s safe to say jobs are generally secure if you are a BA. During growth phases, business is changing with new systems added, and existing systems changed. On the flipside, as companies tighten belts, BAs are sought after to support efficiencies and business IT changes.