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No7 Advisor

Retail»No7 | Store Colleagues

Summary

Job Reference: 2 7 7 0 1 8 B R

Nottingham, Victoria Centre

Various Hours Available

Apply now
You can apply when online
This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis.

We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.

This role includes weekend shifts.Two Roles available, Looking for candidates who can be flexible to customers needs. 26 hours and 19 hours across 7 days
Are you passionate about beauty and skincare? Do you believe in the power of honest, real beauty to help people feel confident every day? Join us as a No7 Advisor and help bring our iconic brand to life!

At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science-led skincare with innovative beauty solutions that deliver results people trust.

Join us and be part of a brand shaping the future of beauty - a brand where you can build your expertise, grow your career, and open a world of beautiful possibilities, bringing confidence to every customer, every day.

What you’ll be doing

As a No7 Advisor, you’ll guide customers through their skincare and beauty journeys at every stage of life — combining world class science, on trend advice, and human connection to deliver results people trust and experiences they love.
You’ll play a vital role in building brand love, creating meaningful moments of real beauty, and helping customers feel confident in their own skin.

Discover what a typical day looks like for a No7 Advisor, as Violet takes you behind the scenes in this short video.

As a No7 Advisor you will:
  • Complete our award-winning 12-month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry
  • Deliver personalised skincare and beauty consultations using innovative tools and technology
  • Confidently explain the world-class science behind No7 products, translating advanced ingredients and technologies into clear, relatable customer benefits
  • Offer expert makeup advice, including shade matching, product demonstrations and routine building
  • Drive sales and consistently achieve targets by actively promoting offers, innovations and new launches
  • Build trusting long-term customer relationships that encourage loyalty and repeat visits
  • Work collaboratively as part of a wider decisive, expert Boots team to deliver exceptional service and commercial results
  • Maintain a beautifully presented counter that showcases the incredible No7 range and reflects our premium yet accessible positioning

What you’ll need to have (our must-haves)
  • A genuine passion for skincare and makeup, with a desire to help others feel confident
  • Enjoy meeting sales targets and playing your part to deliver great team commercial performance
  • Confidence engaging customers and applying skincare and makeup
  • Strong communication skills, with the ability to put customers at ease and explain information clearly and simply
  • A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends
  • Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation

It would be great if you also have
  • Previous experience working with customers
  • Experience applying skincare and beauty products on customers

Where your brilliance can take you

At No7, our amazing people make the possible happen. We invest in your development through comprehensive training covering skin biology, ingredients, and makeup techniques all within a supportive, empowered culture where everyone is respected and encouraged to thrive.

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company.

We also offer a 6 month development programme for experienced, high performing Advisors who are ready to invest in their growth. While completion doesn’t guarantee a leadership role, it’s a powerful opportunity to build confidence, develop skills, and grow your personal brand — setting you up for future success.

Rewards designed for you
  • Generous employee discount on our own brands and partner businesses
  • Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers
  • Become a certified skin and makeup expert with our CIBTAC qualification
  • You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
  • 6-month leadership programme for experienced, high-performing advisors to develop skills and confidence.
  • Boots Retirement Savings Plan
  • Discretionary quarterly bonus scheme
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by No7 Beauty Company and may not be accurate.

Who we are

Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We're known for products that deliver results and do good along the way.

We're proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day.

What’s next?

If you’re enthusiastic about beauty, excited by science, and want to build real, recognised expertise across skincare and makeup—we’d love to hear from you. If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps.

Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Summary

Job Reference: 2 7 7 0 1 8 B R

Nottingham, Victoria Centre

Various Hours Available

Apply now
You can apply when online

Application process

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1. Apply online and we will review your application against the job requirements.

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2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.

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3. If you're successful you'll be invited to attend an interview.

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4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!

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5. For some roles we may require some pre-employment checks to be carried out.

Got a question?

Yes, there are many opportunities for advancement within retail careers at Boots. You can progress in several directions, depending on your interests:
  • Management: Develop your leadership skills and move into roles such as Assistant Manager or Store Manager.
  • Beauty: If you’re passionate about beauty, you can advance into roles like Beauty Specialist or No7 Advisor.
  • Healthcare Retail: For those interested in healthcare, you can explore positions within our Pharmacy or Boots Opticians teams, such as Trainee Dispenser or Opticians Retail Assistant, where full training is provided.
The recruitment process for retail positions at Boots is straightforward. Here’s what you can expect:
  • Apply Online: Search for our retail roles, such as Customer Advisor or Assistant Manager, and submit your online application.
  • Online Assessment: If you meet the basic requirements for the position, you may receive an invite to complete a short online assessment.
  • Interview Stage: If you are progressed past the application and assessment stage, you will be invited to an interview, where you’ll have the chance to talk about your experience, availability, and interest in the role.
  • Outcome: After the interview, we’ll get in touch to let you know the outcome and discuss next steps if successful.
Boots offers a range of training and development opportunities for retail employees. This includes accredited customer service training, as well as skill development in areas such as fragrance, photo services, and healthcare, equipping teams with the knowledge needed to support customers effectively.
You don’t need any specific qualifications to start your career with us in retail - we’re looking for people with a passion for customer service who match our business values.
The key responsibilities in a retail job would involve assisting customers, learning about offers and products, maintaining store standards, stock management and operating tills.

Why Boots?

At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.

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