Team Leader
Summary
Permanent
38.5 Hours
Team Leader
Burton
Permanent - Onsite
Recruitment Partner: Vyoma Gandhi
What you'll be doing
Reporting to the Department Manager, you will lead a team of warehouse colleagues within our Burton Service Centre Night Shift operation, ensuring you complete work safely, accurately, and on time.
You will deliver operational performance while creating a positive and engaged team culture. You will lead colleagues and coaching individuals to achieve their potential and ensuring excellent service for our customers.
Key responsibilities
Develop a team of warehouse colleagues.
• Delivering productivity, quality, attendance and service targets.
• Coaching colleagues to maximise performance and capability.
• Monitoring team performance and taking action to improve results.
• Delivering team briefings and maintaining clear communication throughout the shift.
• Supporting workflow and resource allocation across operational areas.
• Maintaining shift handovers and operational updates.
• Ensuring compliance with Health & Safety, security and operational standards.
• Working collaboratively with support departments to resolve operational issues.
• Creating a positive, engaged and high-performing team culture.
Shift Pattern: 4 on, 4 off Hours: 22:00 – 10:00 (12-hour shifts)
What you'll need to have (our must-haves)
These are the essential experience needed to succeed in this role.
Previous experience leading teams within a warehouse, logistics or operational environment.
• Strong communication and people leadership skills.
• Ability to motivate others.
• Good problem-solving and decision-making skills.
• Experience working to operational KPIs and service targets.
• Focus on safety, quality and customer service.
• Ability to remain calm and organised in a fast-paced environment.
• Basic IT skills and confidence using operational systems and reporting tools.
• A proactive approach and willingness to take ownership of challenges.
It would be great if you also have
Experience within an automated distribution environment.
• Previous experience in warehouse, outbound, despatch or e-commerce operations.
• Experience managing agency colleagues.
• Knowledge of performance management and attendance processes.
• Experience supporting continuous improvement activities. • Experience developing colleagues and supporting their progression into leadership roles.
Rewards designed for you
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What's next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
Summary
Permanent
38.5 Hours
Application process
1. Apply online and we will review your application against the job requirements.
2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.
3. If you're successful you'll be invited to attend an interview.
4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!
5. For some roles we may require some pre-employment checks to be carried out.
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Got a question?
- You can apply for Supply Chain roles at Boots via our careers website. Current logistics and operations jobs are listed at www.boots.jobs/supply-chain/ including opportunities across warehousing, distribution, planning, transport, and supply chain operations.
- When searching, you can refine your results using filters such as Function Area and Contract Type. Once you find a role that interests you, select Apply and either create an account or continue as a guest.
- The application process is simple and involves uploading your CV and providing basic contact details and information about your current role. After submitting your application, our recruitment team will contact you by email or phone with an update.
Why Boots?
At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
