Why join us?

Based at our Nottingham Support Office site, our Customer Care team play a key role in ensuring we meet the needs of our customers and provide exceptional service and care.

Customer Service Advisor Jobs

As a Customer Service Advisor you will be handling call and email queries from customers and store colleagues, where you will listen, understand and support them, through to resolution. This could be helping them with anything from Boots.com, Advantage Card or Healthcare services queries.

From day one, you’ll receive dedicated training and ongoing support from our training team and mentors to ensure you have all the knowledge and confidence to succeed. Plus, if you’re looking to develop yourself further there are lots of opportunities to progress and explore more areas across our Customer Care team including; Training, Quality, Social Media or becoming a Team Leader.

You’ll be joining a fun and fast-paced team and as the UK’s leading health and beauty retailer, you won’t be disappointed with the range of benefits available to our team members. Search and apply for our latest Customer Service jobs today.

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No qualifications or experience needed, just a passion for customer service and good communication skills. You’ll also need to be comfortable with using computers.


In order to deliver the best customer care you’ll need good communication and problem solving skills, as well as being confident with using a computer. You’ll be in a fast-paced environment so you’ll need to show you can multi-task.


From day one as a Boots Customer Service Advisor, you’ll receive ongoing support from our training team and mentors to ensure you have all the knowledge, skills and confidence to succeed.


Search for Customer Service jobs near me where you can apply online for Customer Service Advisor jobs on our careers website www.boots.jobs