Product Manager - Appointments & Healthcare Services
Summary
Nottingham, Nottingham Support Office
Fixed Term
37.5 Hours
Contract: 12m Fixed Term
Shift pattern: Full Time
Location: Nottingham
Recruitment Partner: Matthew Nelligan
What you'll be doing
As a Product Manager for Appointments & Healthcare Services at Boots, you will play a pivotal role in shaping the digital experience for our customers. You’ll lead product development from concept to launch, ensuring that our offerings meet both customer needs and business objectives. Collaborating with cross-functional teams, you will enhance the overall experience for both customers and colleagues, making a meaningful impact in the healthcare sector.
Key responsibilities
- Own specific product features and drive them from concept to launch.
- Translate strategic objectives into actionable product plans.
- Prioritise features and enhancements in line with business goals and user needs.
- Refine and manage the product backlog to ensure the highest-value work is delivered.
- Conduct customer research and gather market insights to inform decisions.
- Define, track, and analyse product metrics to understand performance and guide improvements.
- Identify risks and issues early, escalating and mitigating where needed.
- Communicate updates, successes, and priorities clearly to stakeholders across the business.
- Proven experience in product management, particularly in healthcare services.
- Strong analytical skills and experience in data analysis.
- Excellent stakeholder communication and relationship-building abilities.
- Ability to manage multiple priorities while keeping work aligned to the roadmap.
- Knowledge of pharmacy and healthcare services.
- Experience driving improvement and understanding current ways of working.
- Market awareness and understanding of competitor approaches.
- Familiarity with customer research methodologies.
Where your brilliance can take you
At Boots, this role offers you the chance to contribute to a high-profile area of our digital experience, with opportunities for career growth and development. You will be supported in your professional journey, with pathways to advance within the product management field and beyond, as you help shape impactful healthcare services that matter to our customers and colleagues.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
Summary
Nottingham, Nottingham Support Office
Fixed Term
37.5 Hours
Application process
1. Apply online and we will review your application against the job requirements.
2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.
3. If you're successful you'll be invited to attend an interview.
4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!
5. For some roles we may require some pre-employment checks to be carried out.
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