Store Activity and Workload Administrator

Contract: Full-time, 12-month Secondment/FTC
Location: Nottingham (Support Office)
Closing date: 17/09/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com


Are you ready to make a difference? Join Boots as a Store Activity & Workload Administrator in Nottingham, Beeston and be part of a team that truly values your contributions.

At Boots, we work every day to build a brilliant environment for our people, empowering them to make a difference for our customers and colleagues. Our Central Operations team is at the heart of this mission, ensuring that our stores run smoothly and efficiently.

What you’ll be doing
Acting as the gatekeepers of store workload, our team is responsible for ensuring that activity is planned, communicated and completed in the right way and at the right time. This role reports to the Business & Workload Planning Manager - working cross-functionally with a variety of stakeholders. In this role, you will:

• Maintain the store and user database within our digital task management platform (MyHub/Yoobic)
• Provide helpdesk support to store and field teams
• Process MyHub account requests (new joins, leavers and store and role changes)
• Build and scheduling tasks for store teams to complete
• Keep the MyHub platform in good order by maintaining a high level of housekeeping and taking backups
• Produce relevant task compliance data for various stakeholders and ensuring dashboards are up-to-date
• Monitor task deadlines and sending reminders to achieve 100% store completion
• Publish clear and engaging newsfeed posts, and weekly summary updates

What you’ll need to have (our must-haves)

• High attention to detail and an eye for order and quality
• Excellent planning skills and ability to manage own workload
• Ability to build strong cross-functional relationships with various teams and stakeholders
• Excellent communication skills, both written and verbally
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint, and Word etc.)
• Willingness to learn and ability to work at pace
• Experience of working in Boots Opticians store

It would be great if you also have

• A passion for helping people and getting things right
• Problem solving and troubleshooting skills
• Written communications and content creation skills

Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and take on new challenges.

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• Flexible benefits scheme including options for additional holiday and discounted gym memberships

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon. Be brilliant with Boots.