No7 Counter Manager
Summary
North Shields, Silverlink Retail Park
Permanent
37.5 Hours
We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.
This role includes evening shifts.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone!
We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
About the role
You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:
- Work with your regional manager to create business plans and drive in store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
- Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
- Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
- Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
- Complete our award-winning 12- month Skin School development programme
- Be an enthusiastic ambassador for the No7 Brand – we’re proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Management or team leader experience in a retail or customer service setting,
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives
- Enjoy sales and selling - you will work alongside your team to meet your KPIs
- A passion for makeup, skincare and the No7 brand
- Comfortable approaching customers and applying make-up and skincare
- Able to communicate with a wide variety of people from your team to customers to regional and store managers
- Enthusiasm for your ongoing learning and development journey - the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Counter manager experience specifically
- Experience coaching teams and reviewing individual and team performance.
Our Benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
What’s Next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Summary
North Shields, Silverlink Retail Park
Permanent
37.5 Hours
Application process
1. Apply online and we will review your application against the job requirements.
2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.
3. If you're successful you'll be invited to attend an interview.
4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!
5. For some roles we may require some pre-employment checks to be carried out.
Got a question?
- Management: Develop your leadership skills and move into roles such as Assistant Manager or Store Manager.
- Beauty: If you’re passionate about beauty, you can advance into roles like Beauty Specialist or No7 Advisor.
- Healthcare Retail: For those interested in healthcare, you can explore positions within our Pharmacy or Boots Opticians teams, such as Trainee Dispenser or Opticians Retail Assistant, where full training is provided.
- Apply Online: Search for our retail roles, such as Customer Advisor or Assistant Manager, and submit your online application.
- Online Assessment: If you meet the basic requirements for the position, you may receive an invite to complete a short online assessment.
- Interview Stage: If you are progressed past the application and assessment stage, you will be invited to an interview, where you’ll have the chance to talk about your experience, availability, and interest in the role.
- Outcome: After the interview, we’ll get in touch to let you know the outcome and discuss next steps if successful.
Why Boots?
At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
