Liz Earle - Customer Advisor
Summary
Permanent
15 Hours
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trendsAre comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.Join us and together we can achieve more. Find out more here.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options.This includes job shares and reduced hours.
If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Summary
Permanent
15 Hours
Application process
1. Apply online and we will review your application against the job requirements.
2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.
3. If you're successful you'll be invited to attend an interview.
4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!
5. For some roles we may require some pre-employment checks to be carried out.
You might also be interested in
Got a question?
- Management: Develop your leadership skills and move into roles such as Assistant Manager or Store Manager.
- Beauty: If you’re passionate about beauty, you can advance into roles like Beauty Specialist or No7 Advisor.
- Healthcare Retail: For those interested in healthcare, you can explore positions within our Pharmacy or Boots Opticians teams, such as Trainee Dispenser or Opticians Retail Assistant, where full training is provided.
- Apply Online: Search for our retail roles, such as Customer Advisor or Assistant Manager, and submit your online application.
- Online Assessment: If you meet the basic requirements for the position, you may receive an invite to complete a short online assessment.
- Interview Stage: If you are progressed past the application and assessment stage, you will be invited to an interview, where you’ll have the chance to talk about your experience, availability, and interest in the role.
- Outcome: After the interview, we’ll get in touch to let you know the outcome and discuss next steps if successful.
Why Boots?
At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
