Dispensing Store Manager (small store)

Are you an experienced retail manager or pharmacy professional who leads with care, takes pride in helping others, and knows how to bring a team together?

At Boots, our smaller pharmacy stores sit at the heart of their communities—and our Pitsea High Street store in Basildon is no exception. This is a well-established, pharmacy-led store delivering all core NHS services, with a strong focus on patient care in a steady, fully resourced environment. With convenient parking behind the store and great access via the A12, A13 and nearby train links, it’s easily reachable from across Essex and East London.

You’ll get to know your customers by name and build genuine, lasting relationships. Whether they’re collecting prescriptions or seeking trusted healthcare advice, you and your team will create a welcoming, dependable destination that people rely on.

As Store Manager, you’ll lead a close-knit team of five colleagues, creating a positive, supportive culture where everyone feels valued and empowered. This is a hands-on role where you’ll spend much of your time in the pharmacy, role modelling great care and operational excellence while developing your team’s confidence and capability. You’ll be supported every step of the way with a structured 12-week induction and guidance from your Area Manager.

If you’re looking for a role where you can combine leadership, pharmacy expertise, and community connection—while making a real difference every day in a Monday to Saturday, daytime-only environment—this could be the perfect opportunity.

What you’ll be doing

As Store Manager, you’ll report into the Area Manager and bring energy, direction and purpose to your store. This is a truly hands-on leadership role where you’ll work closely with your team in the dispensary and on the shop floor, delivering outstanding care and performance together.

You will:

• Lead and inspire your team of five colleagues to deliver exceptional service
• Take ownership of a steady, pharmacy-led store focused on NHS services
• Build strong relationships with GP surgeries, primary care networks and the local community
• Deliver NHS services safely and confidently, offering clear, trusted and expert advice
• Work in and oversee a well-organised, compliant dispensary where attention to detail is key
• Create a positive, supportive culture where colleagues feel valued and motivated
• Coach and develop your team—helping them grow in confidence, skills and experience
• Bring energy to your store, identifying opportunities to improve and enhance performance
• Champion the Boots brand and ensure your store remains a trusted healthcare destination

What you’ll need to have (our must-haves)

• Retail management experience or be an experienced assistant manager or dispenser ready for the next step
• NVQ Level 2 in Pharmacy Services (or UK equivalent)
• Experience working in a UK dispensary
• Strong customer care focus and passion for community pharmacy
• Confidence leading a team and driving performance
• A calm, adaptable approach with the ability to stay organised in a steady environment
• A collaborative style, building strong relationships both in-store and externally
• Ambition to grow—ideal for an Assistant Manager or experienced dispenser ready to step up

It would be great if you also have

• Confidence using digital systems and new technology
• Experience working in a healthcare-led environment

Where your brilliance can take you

At Boots, your career can be as ambitious as you are. As Store Manager in a small store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s moving into a larger, more complex store, becoming Deputy General Manager of one of our flagships, or ultimately progressing into senior leadership roles such as Area Manager, there’s plenty of room to grow at Boots.

If pharmacy is your passion, you can build your clinical expertise, train as an Independent Prescriber, or move into Care Services or field roles that influence operations, resourcing, clinical governance and colleague development across multiple stores.

There are also opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, we have a variety of roles across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.

Whatever path you choose, we’ll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• 38 days annual leave
• Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

There’s lots more in our rewards and benefits package, MyBoosts, our way of helping you get the most out of the good stuff. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps.

Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.
Be brilliant with Boots.