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Wellness Specialist (Beauty Store)
Summary
Job Reference: 2 7 1 7 1 6 B R
Permanent
Various Hours Available
This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis.
We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.
This role includes evening shifts.
This role includes weekend shifts.
Need to know
This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis.
We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.
This role includes evening shifts.
This role includes weekend shifts.
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London.
Do you have a passion for all things wellness? Do you love supporting people to feel healthier, happier, and more balanced in their everyday lives?
If you’re energised by meaningful conversations, enjoy guiding others through their wellbeing journeys, and love exploring how wellness routines and beauty rituals can come together to elevate how people feel inside and out, this could be the perfect role for you!
We’re looking for a Wellness Specialist to join our team in our brand-new beauty‑only store in Bristol. You’ll champion wellbeing at every touchpoint, helping customers discover routines and products that nurture both their lifestyle and their confidence.
On the shop floor, you’ll create empowering, personalised experiences — offering expert wellness advice, understanding individual needs, and recommending beauty‑aligned solutions that fit into holistic self‑care practices. From boosting everyday wellbeing to helping customers feel more balanced, confident, and informed, you’ll play a key role in their journey.
About the role
What you’ll need to have
These are the essential skills and experience needed to thrive in this role:
It would be great if you also have
These skills are desirable but not essential—we welcome applications even if you don’t meet all of them:
Our benefits
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Do you have a passion for all things wellness? Do you love supporting people to feel healthier, happier, and more balanced in their everyday lives?
If you’re energised by meaningful conversations, enjoy guiding others through their wellbeing journeys, and love exploring how wellness routines and beauty rituals can come together to elevate how people feel inside and out, this could be the perfect role for you!
We’re looking for a Wellness Specialist to join our team in our brand-new beauty‑only store in Bristol. You’ll champion wellbeing at every touchpoint, helping customers discover routines and products that nurture both their lifestyle and their confidence.
On the shop floor, you’ll create empowering, personalised experiences — offering expert wellness advice, understanding individual needs, and recommending beauty‑aligned solutions that fit into holistic self‑care practices. From boosting everyday wellbeing to helping customers feel more balanced, confident, and informed, you’ll play a key role in their journey.
About the role
- Reporting to the Assistant Manager, you’ll support all wellness brands, offering expert, unbiased advice to ensure customers receive the best experience every time.
- You’ll use open questions to understand customer needs and offer holistic wellness solutions and products, including our in‑store and online services, referring to specialists where needed.
- This is a hands‑on, people‑focused role—you’ll use your sales and communication skills every day to connect with customers and support their unique wellness needs.
- This is a sales-based role, but success is shared as a team—there’s no competitive, performance‑based commission here.
- We take pride in our stores, so you’ll help keep shelves stocked, tidy, and looking their best throughout the day.
What you’ll need to have
These are the essential skills and experience needed to thrive in this role:
- Enthusiasm and passion for all things wellness
- An interest in how wellness and beauty can come together to support overall health
- A warm, approachable manner and confidence starting conversations with customers
- Ability to make customers feel at ease so they’re comfortable sharing their wellness concerns
- Self‑motivated, sales‑driven, and focused on delivering an excellent customer experience
- A supportive team player who loves contributing to collective success
- Digitally savvy, comfortable using technology and supporting omnichannel shopping
- Proactive in learning about new products and services to deliver a seamless, holistic wellness experience
It would be great if you also have
These skills are desirable but not essential—we welcome applications even if you don’t meet all of them:
- Experience working towards sales targets
- Experience in a beauty, retail, or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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