Project Specialist

Contract: Fixed-term Contract/Secondment, 12 Months

Closing date: 23rd February 2026

Recruitment Partner: Daniel White daniel.white1@boots.com

What you'll be doing

This is an exciting opportunity to join the Retail Operations Development team as a Project Specialist. Our mission is simple: to make things Simpler for Stores, Better for Customers, and More Valuable for Boots. We lead and deliver projects that streamline store operations and harness smart technology to enhance the experience for both customers and team members.

In this role, you'll report to a Project Manager, supporting the successful delivery of initiatives from our three-year plan. You may also lead your own portfolio of projects. Your work will help reduce complexity and free up time for store teams to focus on what matters most—delivering great customer experiences and driving sales.

Key responsibilities

• Apply strong planning and organisation to ensure projects are delivered on time, within budget, and to a high standard.

• Use data, insights and the voice of the customer feedback to identify opportunities to simplify and modernise store operations.

• Collaborate with internal stakeholders and external partners to design and deliver improvement opportunities to create efficiencies and new solutions.

• Engage key stakeholders to implement and embed change effectively.

• Develop and execute communication and readiness plans to ensure smooth implementation across field and store teams.

What you'll need to have (our must-haves)

• A solid understanding of in-store processes and operations.

• Strong collaboration skills and the desire to build relationships across all functions

• Enthusiasm and a desire to seek out new opportunities and deliver the right solutions for store teams

• A proactive mindset and the ability to power through problems

• Advanced Excel skills, strong numeracy and analytical skills with meticulous attention to detail

• A commitment to delivering results and championing best practice and continuous improvement

It would be great if you also have

• Experience in store operations or management

• Familiarity with process mapping and the various project methodologies

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

About The Boots Group

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.