Product Manager

Role: Digital Training and Comms Lead

Contract: Permanent

Shift pattern: Full Time

Location: Nottingham Support Office

Closing date: 4th November

Recruitment Partner: Matthew Nelligan

About the role

Welcome to Opticians Product team and the opportunity to join the biggest ongoing transformational project in Boots Opticians, the new Opticians Practice Management System. We are a small team but one that understands the importance of getting this right for our colleagues and our customers to bring a simple, more efficient way of working in our stores.

Reporting to the Head of Product, the Training and Comms Lead of the Opticians Practice Management system will create internal communications and colleague engagement content. Support the update of training materials to incorporate ongoing enhancements and new functionality of the system. Their role will work cross-functionally, to produce communications and content in a timely manner to ensure business continuity supporting future business development strategies.

Key responsibilities

• With line manager support, collaborate cross-functionally with key stakeholders to ensure communications are released in line with PMS releases.

• Responsible for the creation of PMS store communication and colleague engagement content.

• Use learnings from the testing to inform the training materials and communications for stores.

• Support the update and creation of training materials.

• Use the appropriate medium to help in the success of the communications.

• Seek insights and feedback to ensure further successful delivery of communications.

What you'll need to have

• Previous experience of working within the optical market or Boots Opticians store.

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.