Transport Development & Innovation Manager

Transport Development & Innovation Manager

Permanent

Vyoma Gandhi - vyoma.gandhi@boots.com

About the role

We're seeking a visionary yet hands-on Transport Development Manager to lead the transformation of our delivery and logistics operations. This is a unique opportunity to influence the design and execution of a next-generation logistics ecosystem that is agile, cost-effective, and future-ready.

Key responsibilities

In this important role, you'll promote innovation and operational excellence across our logistics footprint. Your primary responsibilities will include:

• Network Review & Modelling Conduct comprehensive reviews of existing delivery and the associated warehouse networks. Build detailed models that incorporate cost, service level, and scalability considerations. Develop robust business cases to support investment decisions and secure executive approval.

• Service Innovation & Market Scanning Evaluate future contract requirements and assess potential delivery partners. Stay informed on market trends, competitor activity, and latest service models to ensure our network remains responsive to customer needs.

• Technology Assessment & Integration Identify and assess new technologies—such as automated routing platforms, real-time tracking systems, and AI-driven forecasting tools—that could enhance our logistics capabilities. Lead pilot programs and support integration into existing systems.

• End-to-End Logistics Insight Provide contract managers with a holistic understanding of the logistics lifecycle, from supplier to customer. Ensure they are equipped with external market intelligence and internal performance data to support effective negotiations and contract renewals.

• Cross-Functional Collaboration Work closely with teams across Operations, , Logistics, Procurement, Finance, and IT to align logistics strategies with broader business objectives. Facilitate workshops, lead project teams, and ensure stakeholder engagement throughout the change process.

• Data Leadership & Business Reporting Oversee the collection, validation, and analysis of logistics data. Further develop dashboards and reporting tools that provide actionable insights to senior leadership and operational teams. Use data to monitor performance, identify trends, and inform strategic decisions.

What you'll need to have

• Extensive experience in warehouse and delivery network reconfiguration, including the ability to assess current infrastructure, identify inefficiencies, and design scalable solutions

• Advanced knowledge of route optimisation and planning technologies, with a track record of implementing tools that improve delivery accuracy, reduce mileage, and enhance customer satisfaction

• A sharp eye for service improvement and cost reduction opportunities, backed by data-driven analysis and a pragmatic approach to change

• The ability to translate complex logistics challenges into actionable strategies, with clear KPIs and measurable outcomes
  

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

• Third-party logistics (3PL) contract management, overseeing large-scale operations and navigating complex stakeholder landscapes

• Own-account delivery networks, with direct accountability for performance, compliance, and customer experience

• Retail logistics, where speed, flexibility, and cost control are critical to success

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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