Logistics Operations - Projects and Optimisation Manager

Permanent

Vyoma Gandhi - vyoma.gandhi@boots.com

About the role

We're more than just trucks and sheds here. We're a world class, award-winning operation– ensuring that our customers have access to the right products at the right time in any of our stores across the UK. If you're ambitious, can build great relationships with suppliers across the globe, and collaborate across many different departments, then Supply Chain is a great place to develop your career. Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 1900 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible.

We have an exciting opportunity within our Logistics team for an Operations Project Manager to support our journey as we look to transform our logistics operations. This role will be responsible for or delivering operational change within the warehouse, ensuring that improvement projects are planned, implemented, and embedded effectively with minimal disruption to day-to-day activities.

Key responsibilities

· Operational Project Delivery: Lead and support warehouse-focused projects such as process improvements, flow redesigns, equipment implementation, and layout changes - ensuring minimal disruption to live operations.

· Engagement & Communication: Work closely with warehouse teams, supervisors, and managers to gather requirements, communicate changes, and ensure solutions are practical and effective.

· Planning & Execution: Create clear and realistic plans, timelines, and trackers to ensure delivery of operational workstreams on time and within scope.

· Risk & Issue Management: Identify challenges early and work with stakeholders to resolve them quickly and effectively.

· Support Change Management: Help embed new ways of working by supporting training, user testing, and go-live support as changes are rolled out in the warehouse.

· Continuous Improvement: Capture lessons learned, drive root cause analysis where needed, and feed insights into future planning and standards.

What you'll need to have

· Strong experience in a warehouse or logistics operations environment, with a track record of delivering change or improvement projects.

· Good understanding of warehouse processes, flows, and how operations really work on the ground.

· Confident communicator with the ability to work with people at all levels - from operatives to senior managers.

· Well-organised and proactive, with the ability to manage multiple tasks and deadlines.

· Comfortable using tools like Excel, Teams, SharePoint

· Previous experience in supporting or leading projects, ideally in a live operational setting would be advantageous

· Non-academic qualifications such as Prince II would be advantageous.

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

#LI-Onsite