Instant Delivery Project Manager

Role - Instant Delivery Project Manager

Contract: Permanent

Shift pattern: Full Time

Location: Nottingham

Closing date: 31st July 2025

Recruitment Partner: Matthew Nelligan

About the role

The Instant Delivery Project Manager will report into the Head of Instant Delivery and support in developing this unique delivery proposition working with our main partners. You will be responsible for managing the development roadmap and portfolio of projects to keep fuelling the growth of the channel.

Key responsibilities

• Our instant delivery team sits within the wider boots Digital team and support the trading and management of the channel.

• Leading, and managing the implementation of the instant delivery roadmap working closely with our partners and Boots partners to inspire the best performance

• ·Lead on projects including partner integrations, data management, store portfolio and loyalty

• Leading the end-to-end project lifecycle, from planning, implementation, and evaluation of the projects

• Troubleshoot, solving and escalating issues as required

• Tracking of financial aspects of projects and ability to give clear accounts of spend

• Support the wider digital team in the Condor re-platform ensuring instant delivery requirements are captured and met, and support on Orion transition

• Lead the relationship with IT and provide regular updates to all partners on project statuses

• Building relationships and working with multiple internal and external stakeholders to lead the development delivery proposition across Boots channels and partner platforms.

• Will be heavily involved in evolution of partner propositions and participate in project work to continuously improve the apps and capabilities

• Explore opportunities for growth and lead on development requirements e.g. £10 Tuesday, PMED's, PIM integration

• Line management of project focussed side of instant delivery team supporting with workload and development

• You are extremely organised and experienced in project and/or programme management (ideally MSP or PRINCE2 qualified)

• Able to work effectively in a fast-paced environment with rapidly changing priorities, and challenging partners

• Confident, flexible and unflappable and will challenge when deadlines are not met or standards not achieved

• Excellent communication skills (written and oral) and good attention to detail

• Works well with others and experienced in working cross-functionality with a diverse range of people – including effectively holding others to account when needed

• Able to follow guidelines & processes but know when these can/are flexed

• Experience of digital and/or third-party delivery providers is desirable but not essentia

• Experience in data solutions – will be responsible for reporting suite of data and continued development including advantage card reporting

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires you to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.