Explore our career stories
Scroll down to find out how we can help you grow.
SHIRLEY WALKER, Area Manager
Since joining us on a summer placement alongside her pharmacy degree, Shirley’s 20-year career with Boots has taken her all over the country, in all kinds of roles. From management to clinical positions, Shirley has gone way beyond her dream of becoming a Pharmacist with the UK’s largest pharmacy-led health and beauty retailer. Read the full story here.
LIZ HEWITT, Senior Christmas Buying Manager
Liz’s journey started in 2003 as a Buying Assistant in the Washing & Bathing Category. Now her role is a little more festive, building our Christmas range from scratch every year. That means she gets to think about Christmas every single day! Liz is particularly proud of co-leading a huge team that removed over 2,000 tonnes of plastic from our range. Read more here.
ANNE HIGGINS, Stores Director
Since joining Boots as a Pre-registration Pharmacist in 1997, Anne has seen way more than just her career grow with Boots. She’s worked in pharmacy, retail, management and HR, before being appointed a major leadership role as a Stores Director. Read Anne’s story here.
BEN FAULKNER, Assistant Manager – Opticians
Ben joined Boots alongside completing his A-Levels and has developed a bit of a taste for challenging himself! He’s completed his Level 2 Optical Consultant, and Leadership in Healthcare courses with us and is now tackling the Student Dispensing Optician course while working as an Assistant Manager. We’re sure he won’t stop there and can’t wait to see where his Boots career journey takes him next. Read more about Ben’s journey here.
CONNOR JOHNSON, Global Talent and Development Partner – No7
Since joining us over 10 years ago as a Christmas temp, Connor’s career has seen all kinds of roles. With experience in retail, pharmacy and now as No7 Global Talent and Development Partner, Connor has seen his confidence grow and his career progress with a brand that has his development at heart. Read the full story here.
Learning & development
Our Learning & Development Programmes are available for all UK colleagues in eligible roles, so you’ll have everything you need to learn, grow and be inspired.
The world of pharmacy and healthcare is advancing at pace, so our Pharmacy programmes are specifically designed to enable you to stay one step ahead. We’ll support you at every stage of your career to develop the skills you need to provide safe, professional and patient-centred care, and keep your clinical know-how up to date.
If you’re a new or aspiring Pharmacist, we’ll guide you through the best start to your professional pharmacy career, beginning with placements for undergraduates through to the Trainee Pharmacist programme and into your Newly Qualified year, all supported by our fantastic Healthcare Academy Trainers.
Experienced Pharmacists can also keep their clinical and commercial skills up to date with Continuing Professional Development (CPD) learning and events.
For our Pharmacy Support teams, our regulated and accredited programmes are designed to develop your skills as a Pharmacy Advisor, Pharmacy Technician, or Accuracy Checking Technician, and help you support our customers’ and patients’ changing wellbeing needs.
This is all underpinned by our Pharmacy Services Training, enabling colleagues to provide safe, effective and innovative services.
Our amazing store teams directly influence our customers’ and patients’ experiences through their confidence and product knowledge. That’s why we’ve designed our retail development programmes to give you the knowledge and core skills you’ll need to feel empowered to deliver a great customer experience.
A variety of learning is available to store teams and leaders to support their development of essential retail skills. From our in-house customer service programme which is recognised and accredited by the Institute of Customer Service to advanced skills in a variety of areas including fragrance, photo and healthcare, you’ll develop the knowledge to give our customers brilliant advice on the products and services we offer.
Our Support Office & Supply Chain team members play a critical role in enabling teams across our business to deliver the best possible experience for our customers and patients, so we’ll provide you with the opportunity to learn and grow alongside our business.
Designed with care in mind, these programmes cover resilience and wellbeing, coaching, leading a team and much more. Whether it’s digital learning, self reflection, podcasts or even apprenticeships, there are lots of options to develop within our Support Office and Supply Chain.
Our Boots Opticians teams face a wide range of eye care needs every day, so our programmes are specifically designed to enable you to thrive and adapt in this changing environment. We’ll support you at every stage of your career with practical clinical skills, as well as developing your business, commercial and leadership knowledge.
If you’re on your journey to becoming a qualified Optometrist or Clinician, you’ll be supported by our Pre-registration and Foundation Optometrists programmes, or via our Student Dispensing/Contact Lens Opticians courses (delivered in partnership with ABDO college) to enable you to confidently provide professional care to patients.
Experienced Clinicians will have lots of opportunities to keep your professional skills and knowledge up to date through Continuing Education & Training (CET) and for our Optical Consultant colleagues, the Boots Opticians Optical Skills Training (B.O.O.S.T) provides essential customer service and technical ability to support our customers and patients brilliantly.
As an Opticians Store Leader, you’ll develop commercial leadership skills and a broader understanding of how to lead a team safely and effectively.
As a leader at Boots you have the opportunity to directly impact the lives of customers, patients and team members for the better. Through our Learning & Development offer, you’ll be supported to strengthen business performance whilst also role modelling our Walgreens Boots Alliance (WBA) values, fostering environments of trust, care and inclusivity that enable others to be the best version of themselves.
Our Leadership programmes will give you the skills you need to delegate and empower, drive productivity, improve performance, and plenty more. Whether you’re a newly appointed leader or stepping into a senior role, training is available to all of our leaders and is easily accessible, delivered both independently and as part of a group.
Our in-role apprenticeships help you gain A-Level equivalent qualifications, right up to Foundation Degree level accreditation. We’ll offer you all the training and development you need to be a strong, capable leader.
How people interact with the beauty industry is changing. That’s why we’ve designed courses that’ll help you welcome customers into a new shopping experience and deliver the knowledge, confidence and care to inspire them.
As a new Beauty colleague, you’ll receive the best start with a 13-week induction to develop your product knowledge and your ability to offer unbiased advice on all of our amazing brands. But it doesn’t stop there, ongoing training will also cover new brands, products and techniques, as well as an invite to our market leading, 6 monthly beauty conference.
For our No7 team members, you will become experts in No7 products and match made services, as well as having the opportunity to volunteer for additional training to become a Boots Macmillan Beauty Advisor, supporting those who are experiencing visible side effects of cancer treatments.