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Store Fulfilment Assistant (Christmas)

Retail»Christmas | Retail

Summary

Job Reference: 2 7 9 1 8 1 B R
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You can apply when online
We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.

This role includes evening shifts.

This role includes weekend shifts.
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role.

Ready to make a difference this Christmas? Join Boots as a Stores Fulfilment Assistant and be part of something special.

The festive season at Boots is one of the busiest and most exciting times of the year, and we’re looking for enthusiastic people to help deliver for our customers when it matters most.

About the opportunity

As a Stores Fulfilment Assistant, you’ll play a key role in making sure customers get what they need, right when they need it. You’ll pick and pack online orders—whether that’s a thoughtful gift, a last-minute treat, or essentials for the celebrations ahead.

This is an important role where you’ll help deliver a great experience for our customers—one that keeps them coming back all year round.

It’s also a fast-paced and active role, where priorities can change quickly. You won’t just be working behind the scenes—you’ll be on your feet throughout your shift, moving between the stockroom and shop floor, helping customers, working on tills, replenishing shelves, and supporting deliveries.

Working in store is a real team effort, so you’ll need to be flexible and ready to step into different areas to keep things running smoothly. You’ll feel good knowing you’re playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together.

If you want to stay busy, work as part of a team, and know your contribution matters, this could be the role for you.

What you’ll be doing:

You will:
  • Pick and pack online orders accurately and efficiently, meeting your own targets to achieve overall team goals
  • Support your team to keep orders on track
  • Help and advise customers on the shop floor
  • Work on tills when needed
  • Replenish stock and keep shelves full
  • Support deliveries and organise stock in the stockroom
This is a temporary role, with the potential for longer-term opportunities depending on local availability.


What you’ll need to have (our must-haves)
  • Team player — supports others and cares about team success
  • Confident with people — comfortable talking to and helping customers
  • Accuracy and speed — stays focused on targets in a fast-paced environment
  • Proactive attitude — sees what needs doing and take ownership
  • Resilient — stays positive and focused during busy periods
  • Energy and stamina — keeps energy high throughout long, active shifts
  • Confident asking questions — asks for help when needed to get things right
  • Comfortable with technology — follows process and learns new systems and technologies.

It would be great if you also have
  • Previous experience in a retail environment.
  • Familiarity with stock management systems

Where your brilliance can take you

You’ll receive industry-recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots —you can read some of our colleagues stories here.


Rewards designed for you
  • Generous employee discount across Boots and our partner brands
  • Discounts at nationwide retailers
  • 24/7 counselling and wellbeing support through our Employee Assistance Programme

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at https://www.boots.jobs/why-boots/rewards-benefits

Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.


A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.


What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.

Summary

Job Reference: 2 7 9 1 8 1 B R
Apply now
You can apply when online

Application process

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1. Apply online and we will review your application against the job requirements.

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2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.

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3. If you're successful you'll be invited to attend an interview.

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4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!

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5. For some roles we may require some pre-employment checks to be carried out.

Got a question?

Yes, there are many opportunities for advancement within retail careers at Boots. You can progress in several directions, depending on your interests:
  • Management: Develop your leadership skills and move into roles such as Assistant Manager or Store Manager.
  • Beauty: If you’re passionate about beauty, you can advance into roles like Beauty Specialist or No7 Advisor.
  • Healthcare Retail: For those interested in healthcare, you can explore positions within our Pharmacy or Boots Opticians teams, such as Trainee Dispenser or Opticians Retail Assistant, where full training is provided.
The recruitment process for retail positions at Boots is straightforward. Here’s what you can expect:
  • Apply Online: Search for our retail roles, such as Customer Advisor or Assistant Manager, and submit your online application.
  • Online Assessment: If you meet the basic requirements for the position, you may receive an invite to complete a short online assessment.
  • Interview Stage: If you are progressed past the application and assessment stage, you will be invited to an interview, where you’ll have the chance to talk about your experience, availability, and interest in the role.
  • Outcome: After the interview, we’ll get in touch to let you know the outcome and discuss next steps if successful.
Boots offers a range of training and development opportunities for retail employees. This includes accredited customer service training, as well as skill development in areas such as fragrance, photo services, and healthcare, equipping teams with the knowledge needed to support customers effectively.
You don’t need any specific qualifications to start your career with us in retail - we’re looking for people with a passion for customer service who match our business values.
The key responsibilities in a retail job would involve assisting customers, learning about offers and products, maintaining store standards, stock management and operating tills.

Why Boots?

At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.

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