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Summary
Job Reference:
2 7 7 1 3 8 B R
22.5 Hours
You can apply when online
We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week.
This role includes weekend shifts.
We can only consider candidates who are over 18 due to age restrictions for this role.
This role includes weekend shifts.
We can only consider candidates who are over 18 due to age restrictions for this role.
The hourly rate for this role is £13.12 and up to £15.10 across selected locations within London.
Healthcare Clinic Assistants are the first-person patients see and speak to when they arrive for their appointment. You will deliver care and direction for every patient, responding quickly to their needs and play an integral part of the pharmacy services team. You will work in our in-store clinic.
About the role
As a Healthcare Clinic Assistant you will support the patient throughout the appointment journey, ensuring a warm welcome, collecting relevant information and observing the patient during the post appointment phase before they leave.
You will also:
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
Our benefits
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Healthcare Clinic Assistants are the first-person patients see and speak to when they arrive for their appointment. You will deliver care and direction for every patient, responding quickly to their needs and play an integral part of the pharmacy services team. You will work in our in-store clinic.
About the role
As a Healthcare Clinic Assistant you will support the patient throughout the appointment journey, ensuring a warm welcome, collecting relevant information and observing the patient during the post appointment phase before they leave.
You will also:
- Greet patients arriving for pre-booked appointments and explain how their appointment will work
- Check, capture and verify patient data on an electronic device
- Observe patients in the waiting area following their appointment and escalate any potential issues to the appropriate member of the team
- Comply with governance, policies, standard operating procedures and health and safety rules
- Be a supportive member of the team, working collaboratively to achieve team and organisational goals
- You will train in basic first aid skills to support with adverse reactions
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Able to deal kindly and sensitively with anxious / distressed people
- Communicate and listen effectively
- Passion and energy to deliver excellent patient care
- Able to respond to changing work force demand and service needs
- Digitally savvy and comfortable embracing and navigating technology
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience in a healthcare setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Summary
Job Reference:
2 7 7 1 3 8 B R
22.5 Hours
You can apply when online
Application process
1. Apply online and we will review your application against the job requirements.
2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.
3. If you're successful you'll be invited to attend an interview.
4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!
5. For some roles we may require some pre-employment checks to be carried out.
You might also be interested in
Got a question?
Yes, there are many opportunities for advancement within retail careers at Boots. You can progress in several directions, depending on your interests:
- Management: Develop your leadership skills and move into roles such as Assistant Manager or Store Manager.
- Beauty: If you’re passionate about beauty, you can advance into roles like Beauty Specialist or No7 Advisor.
- Healthcare Retail: For those interested in healthcare, you can explore positions within our Pharmacy or Boots Opticians teams, such as Trainee Dispenser or Opticians Retail Assistant, where full training is provided.
The recruitment process for retail positions at Boots is straightforward. Here’s what you can expect:
- Apply Online: Search for our retail roles, such as Customer Advisor or Assistant Manager, and submit your online application.
- Online Assessment: If you meet the basic requirements for the position, you may receive an invite to complete a short online assessment.
- Interview Stage: If you are progressed past the application and assessment stage, you will be invited to an interview, where you’ll have the chance to talk about your experience, availability, and interest in the role.
- Outcome: After the interview, we’ll get in touch to let you know the outcome and discuss next steps if successful.
Boots offers a range of training and development opportunities for retail employees. This includes accredited customer service training, as well as skill development in areas such as fragrance, photo services, and healthcare, equipping teams with the knowledge needed to support customers effectively.
You don’t need any specific qualifications to start your career with us in retail - we’re looking for people with a passion for customer service who match our business values.
The key responsibilities in a retail job would involve assisting customers, learning about offers and products, maintaining store standards, stock management and operating tills.
Why Boots?
At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
