Work Inspiration departments overview
In HR we help line managers to recruit, engage, develop, reward, manage and retain the talent we need to deliver legendary customer care to our whole business. If you’re a real people person and enjoy supporting others, HR is the team for you.
Digital and IT
We build, maintain and support your everyday work as well as that of the wider company. If you enjoy solving problems and learning new and interesting things, then IT is the way forward.
Pharmacy in the Support Office may not be what you expect! Although you won’t see a white coat or a tablet in sight you will get to experience another side of pharmacy that you may not have thought about before. Here in the Boots UK Support Office, we have many different teams that work together on all the different aspects of what goes into running our pharmacies. From winning the tenders that allow us to run our pharmacies and offer services, to creating and modifying the operational processes which help our stores run efficiently. As well as this, we also have to consider how our dispensary stock reaches our stores, what services we can offer and what our dispensing processes could look like in the future – All of this whilst ensuring that everything we do is safe and truly patient centred.
Being a part of Boots Opticians, we like to think that no matter what role you do, it’s a job where you’re able to enrich the life of somebody every day. Whether you are one of our Optometrists examining customer’s eyes, or work in one of our category teams choosing frames to sell in the practices, it all plays a massive part in ensuring our customer’s eye care and health is our number one priority. Whether you are good at science or have more of a creative side, there is a career for you at Boots Opticians.
In Operations are always on the move to get our customers exactly what they need, when and where they need it. Our supply and logistics teams ensure our stores are always stocked with the best products and our boots.com orders are packed with care and delivered promptly. Our pharmacy delivery team bring essential medicine to the doors of our valued customers. Furthermore, our support office and field store operations team help our managers run their stores brilliantly so they can focus on caring for their customers and patients.
Global Brands is comprised of three pillars; Global Consumer Brands, Global Sourcing and Supply and Global Insights. Each pillar works in close partnership with the others to ensure a collaborative, successful and truly global platform to give the businesses clear competitive advantages.
Property and procurement
Wherever you go in the UK, you will never be far from a Boots Store – here in Group Property we are responsible for every aspect of over 3,100 stores, including around 2,500 Boots UK stores and 630 Boots Opticians practices, from design and build through to estate management and maintenance. Our Estates Surveyors regularly visit stores, dealing with a wide variety of property issues, for example, negotiating deals. In Group Procurement, we ‘buy’ anything the company needs to function; whether its raw materials for manufacture, externally sourced marketing services, or getting more value in our contracts. We get the best goods at the best price!
Commercial brings together the buying functions for both stores and online, along with our in-store and above the line marketing teams. Commercial’s key responsibility is generating profit for the business by bringing our products to life for our customers, using customer insight to manage our products, pricing, promotional assortment and making our customers aware of them both in-store and on TV, as well as through other marketing channels.