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Clinical CRM Analyst – Data Science & Analytics

Support Office»Digital

Summary

Job Reference: 2 7 6 4 2 7 B R
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Job Title: Clinical CRM Analyst – Data Science & Analytics

Contract: Permanent

Shift Pattern: Full Time

Location: Nottingham

Recruitment Partner: Matthew Nelligan

Join Our Team as a Clinical CRM Analyst – Data Science & Analytics at Boots!

Are you passionate about data and its power to drive customer insights? Do you thrive in a collaborative environment where your contributions truly matter? If so, we have an exciting opportunity for you at Boots in Nottingham!

About the Role

As a Clinical CRM Analyst, you will be at the forefront of our Data Science and Analytics team, utilising patient data and Boots Advantage Card insights to create actionable marketing strategies. Your analytical skills will help shape our personalised marketing communications, ensuring we deliver the right message to the right audience.

You will:

  • Analyse data from multiple sources to identify target audiences for marketing campaigns.

  • Collaborate with stakeholders to explain the drivers behind campaign selections and performance.

  • Present your findings in a clear and engaging manner, helping to shape future strategies that enhance our customer experience.

What We’re Looking For

We seek a numerate and logical thinker with a passion for personalisation and insight. You should have:

  • Relevant experience or a degree with quantitative elements (e.g., Maths, Physics, Psychology).

  • Strong problem-solving skills and the ability to communicate complex data stories effectively.

  • A collaborative spirit and a keen eye for detail.

If you have experience with coding languages like SQL, R, or Python, or familiarity with data visualisation tools such as PowerBI, that would be a bonus!

Why Boots?

At Boots, we believe in building a brilliant workplace for our people. Our Employer Value Proposition is centred around collaboration, trust, and growth. Here’s what you can expect:

  • We're more together: Join a team that supports and achieves more collectively.

  • We believe in you: Your work has meaning, and you’ll be trusted to make a difference.

  • We make progress: Learn something new every day and use your voice to drive change.

  • We're with you: Enjoy the backing of supportive managers and tools to help you thrive.

  • We belong here: Champion inclusion and create a welcoming culture for everyone.

Benefits

We offer a range of benefits to support you:

  • Boots Retirement Savings Plan (up to 12% company contribution)

  • Generous employee discounts for you and a family member

  • Enhanced maternity/paternity/adoption leave pay

What’s Next?

If you’re ready to make a difference with us, apply today! Our team will be in touch to discuss the next steps. We’re open to discussing part-time and job share options, and we’re happy to provide reasonable adjustments during the application process.

Join us at Boots and be brilliant! We can’t wait to hear from you.

#Boots #DataScience #Analytics #CareerOpportunity #JoinUs

Summary

Job Reference: 2 7 6 4 2 7 B R
Apply now
You can apply when online

Application process

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1. Apply online and we will review your application against the job requirements.

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2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you.

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3. If you're successful you'll be invited to attend an interview.

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4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer!

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5. For some roles we may require some pre-employment checks to be carried out.

Got a question?

You can apply for Support Office jobs at Boots through our careers website, www.boots.jobs. Simply search for roles using filters such as function area or contract type, then select a position that interests you and submit your application with your CV. Once your application has been reviewed, we’ll contact you by email or phone with an update on the next steps.
You can find the latest Support Office opportunities on our dedicated Support Office careers page at boots.jobs/support-office where all roles and business function information are kept up to date. For broader updates about life at Boots, you can also follow our Boots Jobs channels on LinkedIn, Facebook, Tiktok and Instagram.
We have a wide range of Support Office roles, with opportunities in various locations including Nottingham, London and Weybridge. As well as full-time roles we offer a number of flexible working options to suit our colleagues’ needs, including job shares and part-time working. From Finance and HR to IT, Procurement and e-commerce; there are many different ways to develop your career with us.

Why Boots?

At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.

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