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Pharmacy and delivery collection manager

Support Office»Corporate Functions & Business Support


Job Reference: 2 3 3 7 2 3 B R

Edinburgh, Gyle Centre


40 Hours

Location: Edinburgh with travel around Lothian & Borders

Recruitment Partner:

About the role

To lead their drivers to provide Boots legendary customer care whilst ensuring that they meet tight deadlines and cost targets. Driving great relationships while enhancing the lives of thousands of patients we care for.

Working across Lothian & Borders with hub at Gyle Centre Edinburgh and satellite locations in Falkirk & the Borders. Controlling your team of drivers and ensuring standards are high. Working within the North region, alongside 9 other dedicated Managers. You will have a coordinator working with you and service over c100 Boots stores.

  • You will build great relationships with partners
  • Ensure adherence to all policies e.g. Standard Operating Procedures, Health & Safety while Being an Ambassador for Boots and PDC always.
  • You will lead a team of PDC drivers – typically 20 – 50 heads. Also manage Team Coordinator
  • You will motivate, develop drivers, setting performance standards and holding individuals to account against these
  • Deliver outstanding customer care across all PDC customers. Guide the service to be flexible, agile and reliable.

What you’ll need to have

  • The role requires a full driving licence with less than 6 points
  • The role is subject to a satisfactory DBS check
  • Be able to manage and influence a team who work remotely and have the ability to engage and motivate and where necessary hold to account
  • Ability to build great relationships with stakeholders
  • Solid Planning and organising skills
  • You can manage competing demands and respond quickly and calmly in a crisis
  • Able to demonstrate a real commitment to customer care and that this is a fundamental driver in their thinking

It would be great if you also have

  • Experience dealing with performance management
  • Experience with multi-site management

Our benefits

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.


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Why Boots?

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