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eCommerce Trading Lead

Support Office»Digital


Job Reference: 2 3 2 7 1 4 B R

Nottingham Support Office


37.5 Hours

Level 6

About the role

Welcome to the Boots Digital team - an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice, and shopping inspiration. As well as, of course, the best Boots products, prices and offers. As customers are changing, so are we: focusing on really understanding our customers’ needs and making the most of our great products and services to improve the online shopping experience and increase growth.

The ecommerce trading lead is part of the ecommerce team, responsible for day to day trade of their specific categories and how they show up on, to achieve stretching growth targets.

About the opportunity:

  • Responsible for the day to day trading and how the categories show up across, contributing to total revenue & profit growth and market share ambitions
  • Be seen as the digital expert in your category, holding a clear understanding of the drivers for the category and the market, with insight about how to drive conversion and increase customer acquisition
  • Delivery of new product launches, salesplan, online trade plan and owning the digital plan for your categories.
  • Managing multiple internal and external stakeholders to ensure your categories are appropriately supported
  • Supporting development initiatives and process improvements, ensuring that ecommerce trading and customer requirements are captured.
  • Responsible for legal and safe trade of own categories online and delivery of KPIs

What you’ll need to have

  • Experience working in ecommerce, or with strong retail trading experience
  • Understanding of online trading levers and performance marketing – confident in using data & insight to drive performance and in building and delivering plans
  • Willing to push boundaries and take calculated risks to gain a competitive advantage
  • Excellent internal and external stakeholder management – confident engaging, influencing and holding to account team, peers, senior stakeholders and third parties (e.g. product suppliers)

Important note: This role requires regular working outside normal offices hours. This typically involves working from 5am one or two times a month and occasional overnight working e.g. for major launches. In general you will be expected to be flexible with your working hours to meet business and customer needs.

Our benefits

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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