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Marketing Graduate - Customer Analyst

Early Careers»Graduates

Summary

Job Reference: 2 3 2 1 7 4 B R

Nottingham Support Office

Permanent

37.5 Hours

Closing date: 18th June 2024
Assessment centre: July 2024
Start date: September 2024
Hours: Full time 37.5 hours per week 
Salary: £29,000
Location: Nottingham Support Office

About the Role
The Marketing Graduate Programme is designed to immerse you in the exciting world of Marketing at Boots. Connecting with our customers is pivotal to our success, not only allowing them to discover and explore our amazing products and services but ensuring we deliver a more personalised and convenient experience that keeps them coming back for more.

Our Marketing teams are continually generating creative and engaging content through an integrated omnichannel approach (i.e. across our stores, mobile app, TV/Radio, social media platforms, emails etc), generating loyalty, satisfaction and trust. It’s a great place to find out more about our customers, unleash your creativity or put into practice your analytical skills.

Sitting within the Customer Marketing & Loyalty Analytics team, we aim to turn our world-renowned Boots Advantage Card data into clear, actionable insights for our stakeholders. Ultimately, we want customers to receive highly personal, relevant communications that drive value for the business.
We’ll help you develop the skills and expertise that you need to become a Customer Marketing Analyst of the future. You’ll have access to functional and role specific training to help set you up for success.

What you’ll do
  • You’ll work collaboratively with teams across the business to help deliver the best outcomes for our customers, building targeted campaign selections and identifying optimum audiences for our marketing campaigns,
  • You’ll analyse the results for campaigns (across email/app/social), translating your findings effectively and present them to our business partners, providing insight that shapes future strategies to improve what we do and drive commercial value.
  • You’ll seek to continuously improve existing processes and enhance efficiency.
  • You will have the opportunity to be involved in supporting the delivery of wider projects.
What you’ll need to have
 You must be on track or have achieved a 2:1 or above in a degree with strong quantitative elements (i.e. includes statistics modules), such as Maths, Physics, Geography, Psychology

It would be great if you also have
  • Proactive attitude, keen to get involved and bring new ideas and give something new a
  • Excellent communication skills and talented relationship builder, an ability to work well as part of a team and confident working with many different internal and external stakeholders at one time
  • Ability to translate business questions into analytical problems, using available data to develop a scalable solution
  • Strong organisational and time management capabilities, experience of delivering to tight deadlines
  • Change mindset
  • An ability to challenge processes / figures and deliver efficiencies and proactively investigate potential problem
  • A strong drive for self-development and growth
  • An interest in Marketing/Digital Marketing, our brand and what we do here
Our benefits
  • Boots Retirement Savings Plan
  • Enhanced maternity/paternity/adoption leave pay
  • Discretionary annual bonus
  • Generous employee discounts
  • Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next
After your application and assessment have been reviewed we will be in touch. For candidates who are successful at this stage, you will receive an invite you to an assessment centre. If you have not been successful on this occasion, you will be notified by email.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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