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Head of Change Management

Support Office»Strategy & Transformation


Job Reference: 2 3 0 3 3 6 B R

Nottingham Support Office

Fixed Term

37.5 Hours

Contract: Fixed Term (14 months)

Closing date: Monday 15th July

About the role

The role, Head of Change Management is instrumental in driving the company's growth ambition, transformation portfolio and achievement of strategic objectives. By guiding and leading change initiatives, you will contribute to the overall success of the organization.

Boots UK has a significant portfolio of transformation change comprising multiple large scale programmes. The Head of Change Management will play a crucial role within Boots and No7 Beauty Company, leading and overseeing the implementation of change initiatives within the transformation portfolio. The Head of Change Management will report to the Director of Strategic Planning & Programme Management, collaborating closely with various teams such as IT2A, Communications and the Executive team.

You will take ownership of the tools and capabilities required to support the delivery of the Transformation Change Management portfolio, own the business change journey and will be accountable for documenting and assessing how this impacts team members. As well as leading a team of Change Managers, creating a continual growth mindset driving the Change Management agenda and capability within the team, function and across the business.

Key responsibilities include:

  • Develop and deliver an integrated business change strategy and approach, across the portfolio of transformation programmes
  • Lead and mentor a team of change management professionals, providing guidance, support and best practice.
  • Collaborate with senior leadership to define the change strategy and objectives, communicate the vision, and secure buy-in from stakeholders.
  • Foster a culture of change readiness and adaptability within the organization with the use an organisational and business change impact assessment approach.
  • Monitor and evaluate the effectiveness of change initiatives, making adjustments as necessary to achieve desired outcomes. Incorporating learnings and recommendations across the portfolio.

What you’ll need to have

  • Experience successfully leading and managing complex transformation change programmes
  • APM Change Management practiontioner or equivalent with experience in a Change Management role with in a medium/large organisation.
  • Strong knowledge of Change Management methodologies and tools with experience delivering Change Management tools and capabilities within a portfolio of projects and programmes.
  • Strong stakeholder management, able to influence, secure buy-in, resolve conflicts & manage expectations at all levels
  • Excellent communicator, listener and ability to engage, building relationships at all levels

Our benefits

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.


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