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Pharmacy Growth – Test and Learn Project Team Member

Support Office»Retail & Central Operations


Job Reference: 2 3 0 1 6 7 B R



37.5 Hours

Pharmacy Growth – Test and Learn Project Team Member

Vacancy closing date:
23rd June 2024
Secondment length: 7 months
Recruitment Partner: Emily Smith-Kenny

We have a new and exciting opportunity available to join the Pharmacy Operations Development team as a Pharmacy Growth – Test and Learn Project Team Member!

Reporting to the Pharmacy Growth – Test and Learn Store Project Manager, the Pharmacy Growth – Test and Learn Project Team Member will be a part of the project team, supporting the Pharmacy Growth programme to assess the impact of a number of exciting new processes, which will radically change the customer offer. This will include supporting in store colleagues and the wider Healthcare, Pharmacy and field teams, collecting data and adjusting guidance.

This role is a great opportunity to be part of a newly established project team, that will test and learn a series of operational changes, and monitor the impact on customer satisfaction and experience. You will be able to demonstrate your wide range of skills to a broad set of stakeholders, that could lead to further career development opportunities. In return, we will build a personal development plan with you to help you further develop your career.

About the role

• Support the development of processes and guidance to rapidly test new customer offers
• Work closely with the store team to ensure processes are followed accurately and data is collected
• Contribute to the creation of guidance is written, store team is trained and new processes are followed
• Work in store to collect quality data and analyse to provide insight
• Respond to store and customer feedback to adjust processes dynamically
• Make recommendations to ensure processes can be improved and subsequently scaled across the network

What you’ll need to have

• Recent experience of working in Boots Pharmacy
• An energetic person who thrives in a dynamic environment
• Understanding of operational processes and collecting data
• Can analyse operational processes and suggest improvement solutions
• Interpret operational requirements and present information clearly

Our benefits

• Discretionary annual bonus
• Generous employee discounts
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.


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