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IT Project Manager – Retail

Support Office»Technology


Job Reference: 2 3 0 1 6 4 B R

Nottingham Support Office


37.5 Hours

Recruitment Partner: Akash Karia

Location: Nottingham

Contract: Perm

The Project Manager role is an important position, responsible for the mobilisation and management of projects within a large investment portfolio supporting the Retail side of our business. This is a great opportunity to work at the heart of the business, delivering technology important to Boots’ performance. Your role will involve working collaboratively with key business users and other IT colleagues, in an interesting and engaging environment.

The projects you’ll be working on may take many forms, from implementing new technology in the Boots Customer Support Centre to making changes to the EPOS system in our shops. You’ll scope out projects, making sure they are delivered and ensuring the correct project management processes are followed.

Who we are

International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA. We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK’s most trusted and established brands - Boots and No7 – in personalising their customer interactions. We’re a creative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.

About the role

The Project Manager contributes in the delivery of the overall IT2A transformation agenda and strategy. This includes delivering important projects, following project frameworks, continuously assessing project risks & issues, and managing & tracking finances.

Specific responsibilities include:

  • Co-ordinating all aspects of the project to ensure successful delivery of customer and business objectives
  • Bringing together project team members from across the business and third-party organisations to build and deliver the project plan
  • Leading the end-to-end project lifecycle, from planning, implementation, and evaluation of the projects
  • Adhering to project management frameworks and standards within the team, including good financial governance
  • Troubleshooting, problem-solving and escalating issues as required

What you’ll need to have

  • Experience managing IT projects end to end
  • The ability to bring together project team members from across the business and third-party organisations to build and deliver the project plan
  • Excellent stakeholder management skills with a strong ability to build relationships and influence
  • You’ll need to be highly motivated and bought into the success of the team
  • Understanding and adherence to project management frameworks and standards within the team, including good financial governance
  • The ability to troubleshoot, problem-solve and escalate issues as required

It would be great if you also have

  • Experience in Retail IT projects

Our benefits

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discount
  • Enhanced maternity/paternity/adoption leave pay
  • Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

What’s next?

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.


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