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SSC Departmental Manager

Support Office»Supply


Job Reference: 2 2 8 2 7 9 B R

Nottingham Support Office


37.5 Hours

Recruitment Partner:

About the role

This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.

  • To lead, develop and motivate a team who are focused on maximising shelf availability and delivering the highest service level possible to stores
  • Manage performance of staff and achieve the throughputs in their functional area
  • To ensure team members receive performance reviews
  • To make short-term decisions in the operation to overcome anything that may affect on service to stores or availability of products
  • To maintain an handover from the off going shift, the preparation and delivery of pre-shift briefings and the coordination of activity and maintenance of a positive working relationship with the wider management team
  • To implement short and medium operational plans within the warehouse
  • To lead the Health & Safety and Shrink agenda with own team and operating area
  • To ensure that a positive culture is created through communication, recognition and support also responsible for ensuring that the partnership process is supported and visible to the team

What you’ll need to have

  • Experience of managing and motivating an operational team including planning and organising, exposure to controlling costs and managing a budget.
  • Experience in working and knowledge of Supply Chain, warehouse processes and flows are essential to this role.
  • Effective cross functional working and strong communication skills that are effective at all levels.
  • Support Team Leaders in developing themselves and their teams and managing performance issues that are fundamental to a successful operation.
  • The ability to interpret high-level data, forward thinking, drive and motivate teams to achieve results and help to create a culture that they are proud to work in.

Our benefits

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.


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