Back to Search

Digital Client Lead

Support Office»Digital


Job Reference: 227569BR

Nottingham Support Office

Fixed Term

37.5 hours per week

As a Digital Client Lead, you’ll be leading a new creative production project and be the interface between the digital experience team, agencies and brands. You will own the relationships, implement new processes, and ensure the project runs smoothly from pilot to roll-out.

You’ll be a guardian of the Boots digital experience and ensure we are delivering right first time, on-brand, market-leading, customer focused experiences on our website. You’ll join a dynamic team, who push boundaries, and enjoy working in a challenging fast-paced environment.

Your Responsibilities

  • Be the key client contact and manage the relationship, compliance and approvals between Boots digital teams, external brands and agencies
  • Manage the end to end production lifecycle from brief through design creation, build, testing, compliance, quality control, final page approvals and publishing to live
  • Be the gatekeeper for all creative assets delivered through the project to ensure they comply with Boots Visual Identity brand guidelines, Digital design language and templates
  • Lead the development of new processes and ways of working with stakeholders across the website and third-party systems
  • Monitor the performance and success of the project, report back regularly to stakeholders, and make recommendations for roll-out

What you’ll need to have
  • Proven work experience gained in a design, digital or marketing agency
  • Degree level education or work in similar field
  • Proven use of project management methodologies to deliver quality results on time
  • Passionate about producing great creative communications for customers
  • Strong stakeholder management - collaborative, yet able to hold the line
  • Smart, friendly, pro-active, and objective focused, always keeping the customer in mind

Our benefits
  • Boots Retirement Savings Plan
  • Enhanced maternity/paternity/adoption leave pay
  • Discretionary annual bonus
  • Generous employee discounts
  • Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.
We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots
We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here.

What's next
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

You might also be interested in

Got a question?

Check out our FAQs on searching for jobs, applications, interviews and other commonly asked questions


Why Boots?

At Boots care is at the heart of everything we do.
Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.

Why Choose To Join Boots