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IT Business Analyst - No7 (IT2A)

Support Office»Technology


Job Reference: 2 2 6 1 3 9 B R

Nottingham Support Office


37.5 Hours

We are looking for an experienced and dedicated Business Analyst to join us to lead the requirement gathering and delivery of our technology roadmap including prioritization of projects needed for Research & Development and Global Supply Chain.

Reporting into the Technology Business Partner, you will partner closely with Research & Development and Global Supply Chain functions to understand their strategy and associated requirements to help develop a roadmap and backlog of the technology projects needed. You will also work closely with teams such as Enterprise Architecture, Information Security, and technology delivery teams to ensure that their standards are understood and met.

Who we are

International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA. We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK’s most trusted and established brands - Boots and No7 – in personalising their customer interactions. We’re an innovative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.

About the role

Primary responsibilities:

  • Working side by side with the Technology Business Partner to co-develop and maintain a prioritised technology roadmap and backlog
  • Build strong and collaborative relationship with Research & Development and Global Supply Chain teams, and with technology suppliers/teams (internal and external)
  • Support creation of investment papers to secure budget to deliver projects from our technology roadmap
  • Work with business and IT stakeholders to define and capture the backlog of high-level requirements including functional, non-functional and IT operational (Service) requirements for the project
  • Provide clear estimates of the business analysis effort and deliverables required for projects to the Project Manager and Portfolio Manager
  • Maintain project governance & status updates

About You

  • Previous experience as a business analyst
  • Experience of processes within a supply chain such demand and supply planning, supplier and customer collaboration, sales and operation planning and trade promotions and management, or in research and development such as in product lifecycle management and product integrity (quality, safety and regulations)
  • You’ll need excellent stakeholder management skills with a strong ability to build relationships, influence others and communicate effectively
  • You’ll need to be resilient in the face of challenges, and care and support others within the team

Desirable skills:

  • Experience in the following technologies: E2Open, SAP S/4 HANA, UpClear, Stibo Step, Master Control
  • Experience in a CPG organisation

Our benefits

  • Boots Retirement Savings Plan
  • Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
  • Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria and outdoor seating
  • We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

What’s next?

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.


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