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Clinical Services Implementation Lead

»Buying & Merchandising


Job Reference: 224561BR

Nottingham Support Office


37.5 hours per week

Level 6

Clinical Services Implementation Lead

Contract: Permanent
Salary: Competitive plus benefits
Closing date 03/05/24
Recruitment Partner: David Hancock -

About the role

Enhance your career by joining us in the dynamic role of Clinical Services Implementation Lead. Working for the Clinical Services Proposition manager, you will contribute to the growth of our clinical category and the successful implementation of services, supporting the expansion of Boots Opticians. Your focus on delivery will be pivotal, engaging with field teams and suppliers to ensure maximum participation.

You will help enhance the understanding of clinical services and addressing queries. Additionally, you will foster connections with service and system providers, enabling us to drive service advancement.

You will help influence leaders and clinicians, inspiring them to deliver the clinical proposition. You will help oversee and maintain both contracts essential for operating clinical services, collaborating with private and NHS providers. We are looking for collaborative engagement throughout the company, particularly when fulfilling contractual obligations.

• Collaborating across departments to grow the Clinical Proposition.
• Identifying new service opportunities to expand our clinical category.
• Work with external providers to develop and implement new solutions.
• Engaging across the industry to gather insights and stay informed about trends in the evolving clinical landscape.
• Influencing and engaging clinicians and the broader business to build and optimise our clinical propositions
• Managing and maintaining contracts essential for operating additional clinical services with private and NHS providers.

What you’ll need to have

• Able to translate commercial goals into clinical proposition
• Experience managing projects and implementing change inc. impact measuring
• Retail execution experience; able to effectively implement across a large retail estate
• Networker who can work across teams and influence different audiences
• A passion for putting customers first

It would be great if you also have

• Commercially astute clinician with experience in the sector
• Experience delivering clinical services

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

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