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Gateway Partnership, Insights and Delivery Manager

Support Office»Data & Insights


Job Reference: 216783BR

Nottingham Support Office


Working in our Value and Market Insights team, you will be part of an awesome team delivering strategic analytical insights and solutions to support both our categories and suppliers grow their business through understanding market performance and customer behaviour.

About the role

As a Partnership, Insights and Delivery Manager you will embed and maintain engagement of an industry-leading global insights platform within our UK internal business

This is differentiated by the incredible wealth of data we receive from our 17 million active Advantage Card holders and will transform our business and the way we collaborate with our suppliers. However, this is just the starting point for a high profile and multi-year project as you will play a key role in supporting the vision and development strategy.

You should expect the role to change as our organization evolves and as you do. It is a fantastic opportunity that allows you to demonstrate a blend of creativity and practicality, and to work with a wider range of stakeholders across the business and externally. A focus on development across the wider Insights and Trading teams will provide opportunities and support for considerable personal growth and progression.

Main Responsibilities:

  • Lead the external partnership relationship from a UK Embedding/Engagement standpoint including teams based onsite and offsite

  • Lead engagement with internal senior stakeholders by promoting the use of insights, and in particular the platform, to shape and steer data-driven commercial decisions

  • Lead the delivery of an insight programme and the overall embedding and engagement plan for UK internal users acting as figurehead to increase usage and adoption and continuing to shape/drive our plans going forward ensuring that the needs of users are kept front of mind

  • Act as a consult for the platform working with a mixture of stakeholders including the internal user base to consolidate viewpoints (feedback and requirements) to influence thinking of future phases to ensure their needs are met and business questions answered

  • Work with a broad range of stakeholders and experts across the agency and our teams to gather specifications, prioritise, align resource and ensure delivery

  • Manage platform enhancement and analytics budget

Hybrid working - 3 days in office, 2 days from home

We offer our Support Office team members a flexible, hybrid working approach based upon empowerment, accountability, care and trust which includes a balanced mix of remote and office-based working - this will be discussed with you as part of the application process.

What you’ll need to have

  • Experience of working with large datasets relating to customer or market data, and can demonstrate where and how you have mined insights from these

  • Previous experience of working with a global insights programme

  • Outstanding communication and organisational skills.

  • Ability to work at pace, managing multiple activities simultaneously with a proven ability in decision-making

  • Plan for, set, and meet business critical deadlines

It would be great if you also have

  • Experience in either project or programme management, from end to end, in a retail or consumer goods business

  • Previous work history demonstrating awareness of data governance and GDPR

  • Great stakeholder management skills - on all levels

  • Ability to take complex situations, identify the core issues which need addressing and achieve their resolution with an awareness of data quality

Our benefits

  • Boots Retirement Savings Plan

  • Discretionary annual bonus

  • Generous employee discount

  • Enhanced maternity/paternity/adoption leave pay

  • Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

What's next

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

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