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Job Reference: 195759BR

East of England



Area Manager covering 23 stores across North Norfolk. A real mix of stores and is a brilliant opportunity for someone to progress their career. From City of Norwich to the Beautiful Beaches of North Norfolk the area offers everything.

Need to know

Area Manager covering 23 stores across North Norfolk. A real mix of stores and is a brilliant opportunity for someone to progress their career. From City of Norwich to the Beautiful Beaches of North Norfolk the area offers everything.

The importance of your role.

This is your chance to be part of something a bit different. You’ll inspire legendary customer care across our stores, making our customers really feel good. Putting people at the heart of everything you do you’ll help our stores become even more commercially successful, not just as a region, but ultimately as a business - and we think that’s a great opportunity.

It’s the little things that make a real difference to our stores, our customers and communities that keeps our customers coming back and sets Boots apart from other retailers. You’ll help us set the industry standard, by putting customers first. Guiding and coaching our teams to deliver the very best service that our customers love. It’s all about offering our customers a fantastic experience in our stores.

What you’ll be doing day to day.

Get to know our in-store teams, and spot talent. It’s about creating a personable and exciting environment, coaching teams and spending the time with them. Find out what they like and what they want to see change and help them develop their commercial skills and customer care.

Lead the sales and performance of your area, whilst keeping our customers close to heart. As an ambassador for our Boots brand you’ll be passionate about helping us work towards becoming the world's best pharmacy led health and beauty retailer.

Put together inspiring plans for Pharmacy, retail and operations across our stores – keeping our standards of care high.

How will you do it?

Lead change. Use your commercial and retail expertise and be flexible with your approach to new ideas that our store teams can really get behind. Beating the targets, we want to achieve as a business.

Know our customers. You’ll understand that fantastic feel good moments to our customers, are what keep them coming back. That offering a great experience is what Boots is known for. This in turn will also help sales.

Work closely with Head of Region, Regional HR Partner and Store Managers, as these relationships are at the heart of delivering wonderful customer care. And your passion for legendary customer service will really inspire the teams around you.

Maximise and boost our profit growth across retail and Pharmacy. That benefits our customers and the business, with your ability to turn your vision into an inspiring practical approach.

There's also a range of fantastic benefits for you, not to mention great in store discounts and a great salary.

What you’ll need to have.

We’re looking for great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It’s a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. You’ll need to have lots of experience leading a team, with a really great knowledge of retail and pharmacy. But it isn’t just about experience, we’re interested in seeing a bit more, the real you – and that makes us all feel good.

Our Diversity and Inclusion commitment.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.

Our Benefits.

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

  • Competitive holiday allowance (with the option to buy more days)
  • Boots Retirement Savings Plan pension scheme
  • Discretionary annual bonus scheme
  • Enhanced Maternity / Paternity / Adoption leave pay
  • £100 gift card for colleagues expecting/adopting a baby
  • Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
  • Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
  • Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
  • Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
  • Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • *All rewards and benefits are subject to change and eligibility.

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