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UX Accessibility Specialist - Boots UK

Support Office»E-Commerce | Insight and Analytics


Job Reference: 194313BR

Nottingham Support Office



Overview of Boots Digital and the role:

Welcome to the Boots Digital team – an exciting team at the heart of Boots UK’s growth plans.

Come and join our growing team of user experience designers (UX) and researchers (UR) to help build digital products that put accessibility at the forefront of product development.

You’ll work closely with our UX Leads, Developers/Engineers and Test Team to ensure successful delivery of a repeatable accessibility curriculum across various capability groups, and ensure our people are empowered to create accessible experiences across various Boots services and products.

About the role:

You’ll work closely with our UX Leads, Developers, Engineers and Test Team to ensure successful delivery of a repeatable accessibility curriculum across various capability groups, and ensure our people are empowered to create accessible experiences across various Boots services and products.

You'll be responsible for advocating accessibility for people with impairments and disabilities who interact with our products and services, whilst also providing accessibility support in the design, development, and deployment phases of our projects.

About the opportunity:

• Be a champion of accessibility in digital, providing accessibility guidance to design and product teams to help ensure good practice within an agile environment throughout the product life cycle and our design system.
• Hold teams accountable to current accessibility standards and stay up to date with best practices and improvements while improving knowledge within teams.
• Be a key representative within the Boots Disability Business Resource Group and working with accessibility partners such as DAC, whilst continuing to develop and widen our partner network.
• Support with recruitment and planning of research projects to include a diverse audience alongside the user researcher, with the opportunity to be involved in running usability sessions, too.
• Carry out accessibility audits on our websites and mobile app, using automated tools and manual testing
• Working in conjunction with the user testing team and design operations manager to identify accessibility barriers and provide technical solutions to our developers and engineers.
• Explore capabilities of our digital products/services, identify strategic opportunities, and present your findings to key stakeholders to drive accessibility forward.
• Upskill, educate, and empower the wider UX team as our Subject Matter Expert in accessibility, advocating the importance of accessibility and its harmony with interface and interaction.

What you’ll need to have:

• Good understanding and experience of using a variety of assistive technologies such as JAWS, DRAGON, ZoomText, NVDA, VoiceOver etc.
• Knowledge of the Web Content Accessibility Guidelines (WCAG 2.1)
• Good understanding of programming languages including - HTML, CSS and JavaScript
• Expert proficiency across desktop and mobile devices, and across a range of OS and browsers.
• Previous experience with producing accessibility documentation/guidelines for variety of teams and stakeholders.
• Clear and confident communicator who is passionate about being an advocate for users with impairments and disabilities.
• Accessibility certification is a bonus: IAAP CPACC, WAS, CPWA, or the DHS Section 508 Trusted Tester designation.

Hybrid Working:

We offer our Support Office team members a flexible, hybrid working approach based upon empowerment, accountability, care and trust, which includes a balanced mix of remote and office-based working - this will be discussed with you as part of the application process.

Our Benefits:

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
• Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria, outdoor seating spaces and dry-cleaning service

We have a great range of benefits in addition to the above that offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

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