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eCommerce Trading and Optimisation Lead, Unilever - Boots UK

Support Office»E-Commerce

Summary

Job Reference: 192595BR

Nottingham Support Office

Permanent

Full-time

Level 6

Overview:

Welcome to the Boots.com team – an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice and shopping inspiration, as well as of course the best Boots products, prices and offers. As customers are changing, so are we: focusing on really understanding our customers’ needs and making the most of our great products and services to optimise the online shopping experience and drive growth.

About the role:

The eCommerce Trading & Optimisation Lead will represent their brand across the various categories in which it plays. They are responsible for day-to-day trade of their specific brands and how they show up on boots.com, to achieve stretching growth targets.

The role will report into an eCommerce Trading Manager and working closely with the wider Merchandising & Optimisation teams. The role is based in Nottingham, however, travel to London to liaise with brand partners may be required.

• Responsible for driving the revenue and profit targets for your brand, by ensuring the plan is as strong as possible and drives the right traffic to the site
• Accountable for the e-commerce metrics and optimisation of your brand across the Boots.com and Boots.ie websites.
• Use insights from Boots and your brand to understand customer behaviour, making decisions based on these insights to create a strong customer-focused plan using your insights and experience
• Required to work with a range of teams & individuals across boots.com, seeking out best practice and support from subject matters experts (e.g. copy writers, SEO specialists, AB testing, supply, PM) and, where appropriate, co-ordinating virtual teams to complete activities
• Full financial performance reporting on a weekly, monthly and ad hoc interim basis; ability to analyse, interpret and articulate performance drivers and identify risks and opportunities

Hybrid Working:

We offer our Support Office team members a flexible, hybrid working approach based upon empowerment, accountability, care and trust which includes a balanced mix of remote and office-based working - this will be discussed with you as part of the application process.

What you'll need to have:

• Digital experience working in an e-commerce role or able to demonstrate an active interest in e-commerce with a strong understanding of online trading levers and performance marketing – confident in using data and insight to drive performance and in building and delivering plans
• Trading experience with strong financial acumen, able to analyse, interpret and articulate financial performance
• Cross functional working - a focus on brilliant delivery and relationship building are key as you will be working with a broad set of stakeholders
• High attention to detail and the ability to be adaptable - Must be highly organised, enthusiastic, and resourceful and the ability to make decisions in a fast paced and complex environment.
• Communication Skills - Clearly communicate timelines, tasks and deadlines to all stakeholders, highly proactive and the able to prioritise multiple tasks with minimum supervision

Our benefits

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
• Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria, outdoor seating spaces and dry cleaning service

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.

To find out more about life and careers at Boots, click here.

What's next?

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

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