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Operations Manager - Burton On Trent

Supply Chain»Warehousing


Job Reference: 164815BR

Boots Warehouse, Burton On Trent



Warehouse Operations Manager – Boots UK, Burton upon Trent

Boots UK is looking to recruit an experienced Logistics Operations Manager to join our Burton Service Centre. In this role you will lead the digital strategy and be integral in driving the delivery of our customer e-commerce operation. Sitting at the heart of the online order fulfilment arena, your role will be to deliver direct to customer (dotcom) and fulfilment of Christmas and Mothercare orders to our shops. With a recent multi-million-pound investment in our automation operations and development of robotics, this is a really exciting time to join our expanding operation and start your journey with us.

Key Responsibilities

• To lead, develop and motivate a team of department managers who are customer experience focused, delivering plans that maximise on shelf availability and delivering the highest service level possible to customers thorough effective and accurate picking, packing and presentation of online orders and Christmas and Mothercare orders into our shops
• Responsibility for ensuring service and cost targets are met for your function including responsibility for setting and agreeing service targets and budgets and maintain costs in line with budget
• Manage performance of team and ensure feedback in the moment, using a coaching approach to develop people and ensure performance reviews are completed ensuring a positive culture
• You and your team will have a Health and Safety first mindset, ensuring policies are adhered to, continuous improvement through accident reduction plans, ensure all dangerous occurrence’s and accidents have well thought out actions from root cause analysis
• Continually review resourcing strategies, creating a brilliant environment and culture for our diverse team and maintaining strong USDAW partnership to support our team members

A bit about you

• A strong leader, with experience of managing and motivating an operational team including planning and organising, exposure to controlling costs and managing a budget.
• You’ll need to have detailed experience / knowledge of supply chain and warehouse processes and working with automated warehouse systems
• Must be flexible and prepared to “go the extra mile” for the customer whilst remaining focussed under pressure
• The ability to interpret high level data, forward thinking, who can drive and motivate teams to achieve results, and help to create a culture that they are proud of
• You’ll need to be adaptable and open to change, and willing to embrace the ambiguity of a continually changing environment

A bit about us

We’re more than just trucks and sheds here.
We’re a world class, award-winning operation– ensuring that our customers have access to the right products at the right time in any of our stores across the UK.
If you’re ambitious, can build great relationships with suppliers across the globe, and collaborate across many different departments, then Supply Chain is a great place to develop your career.
Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible.

What we can offer you

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!

If you have any questions or queries regarding this vacancy please contact

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