Back to results

Pensions Administrator

Support Office


Job Reference: 163149BR

Nottingham Support Office



Pensions Administrator – Final Salary / Defined Benefit

We are an in-house pensions department who is seeking an experienced defined benefit pensions administrator, who has worked for either an in-house pension administrator and/or a third party administrator.

You will report to the defined benefit Team Leader within a team of 5 other pension administrators at varying levels. The team deals with all the aspects of pension scheme administration with approximately 25K deferred members and 29K pensioners in a fast pace atmosphere.

We are looking for someone who is passionate about pensions and wants to improve their knowledge and understanding and while developing their skills to be able to provide support to the Team Leader in all aspects of managing the workflow and team.


• Carrying out calculations in all scenarios of member events i.e. retirements, transfer outs and deaths.
• Collating responses to assess if further information or action is needed.
• Responding to members and taking action to improve the member experience.
• Updating member details via the Schemes UPM system and the ability to record all actions.
• Communicating to members and third parties via letter, telephone and email
• Providing technical support to team members

About you

• Passionate about pensions administration
• A minimum of 2 years defined benefit pension administration experience
• Competent with IT systems
• Strong numeracy and literacy skills
• Good time management skills and the ability to organise and prioritise own work loads.


We have a great range of benefits that go beyond salary and offer flexibility to suit you:
• Competitive salary
• Maternity / Paternity / Adoption leave pay
• Defined contribution pension scheme
• Competitive holiday allowance
• Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
• £100 gift card for colleagues expecting/adopting a baby
• Access to corporate discounts, including retail, cinema, holidays etc (UK only)
• Discretionary annual bonus scheme
• Access to our Employee Assistance Programme
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
• Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links
*All rewards and benefits are subject to change and eligibility.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
If you have any questions about this vacancy, please contact

You might also be interested in

Why Boots is the right place for you

At Boots care is at the heart of everything we do.
Discover how this creates an open and inclusive working environment that enables all our teams to thrive.