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Programme Manager

Support Office


Job Reference: 156843BR

Nottingham Support Office

Fixed Term


Level 5

Programme Manager
Fixed Term Contract (Internal Secondment)

An exciting and unique opportunity for an experienced individual to programme manage two of our most important programmes within Pharmacy.

About the opportunity

You will be responsible for the programme management of our Flu programme and our Testing and Diagnostics programme. Both are an essential part of the Pharmacy 3-year plan, generating significant revenue and AOI business benefit, whilst their successful implementation is vital to the ongoing health and wellbeing of millions of our customers and patients, enabling our store colleagues to fulfil their important healthcare role within their communities and support the NHS.

The role reports to the Senior Programme Manager, who is accountable for the programme management of the portfolio of all programmes within Pharmacy, as part of our 3-year plan. The role will work closely with the programme teams and the Director of Healthcare Services, who has ultimate accountability for the success of these key programmes.

• Accountable for programme managing these two vital Healthcare Services programmes
• Utilises appropriate ways of working in programme set up and ongoing management (waterfall and/or agile) to suit each programme
• Proactively seeks out and surfaces recommendations to adapt programme ways of working to balance programme due diligence and the need to hit key deadlines
• Embraces and quickly adapts to the high level of change within Healthcare services from the government, NHS, health authorities, competitors and the market place
• Drives a delivery mindset through the programme teams, holding all accountabilities to milestone achievement
• Pre-emptive in identifying, recommending and facilitating the mitigation of any challenges to time/cost/KPI performance (includes working closely with Finance Leads)
• Works collaboratively with the other programmes within the Pharmacy portfolio, sharing learnings to drive consistency and continuous improvement
• Creates and runs critical paths, RAG reports, weekly/monthly/senior leadership reporting etc and develops further documentation required to support programme management
• Owns the set up and running of all programme governance meetings within the programmes they are managing, including forward action planning and review

In return, we will build a personal development plan with you that helps you develop and further your career.

About you

• Excellent stakeholder engagement and communication skills, strong relationship builder
• Responsiveness, flexibility and adaptability
• Confident with decision making and holding all levels of stakeholders to account
• Professional programme management qualification or experience (3 years+)
• Experience in working with both traditional waterfall and flexible agile methodologies


We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity / Paternity / Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
• Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
• Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
• Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
• Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
• Access to a range of learning and development resources and programmes
• Excellent onsite facilities including: staff shop, opticians, gym, coffee shops, cafeteria, outdoor seating spaces, dry cleaning service and excellent travel links including on campus bus stops

*All rewards and benefits are subject to change and eligibility.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

At Boots we're proud to offer our Support Office team members a hybrid working approach because how we work is central to our ability to compete, innovate and win together. Our hybrid, flexible approach to work is based upon empowerment, accountability, care and trust and includes a balanced mix of remote and office-based working.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

If you have any questions about this vacancy, please contact

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