Opticians Loss Manager

Job reference: 153650BR Previous
Location: Nottingham Support Office
Function area: Business Support and Operations | Opticians
Shift pattern: Full-time
Contract type: Secondment
Hours per week: Over 35 hours per week
Loss Manager - Boots Opticians
12 month secondment

As the Boots Opticians Loss Manager, you will play a key role in helping to shape the Boots Opticians store workload plan for the future. It is an exciting role which works with many colleagues across different functions and levels within Boots Opticians.

About the opportunity:

This is a 12-month secondment role within the Boots Opticians Central Operations function, reporting into the Head of Operations.

• Ownership of the Opticians loss plan to deliver the agreed loss budget
• Working closely with Field & Practice Managers to lead operational & behavioural change to deliver the loss agenda
• Work collaboratively with the Opticians Finance & Boots UK Loss teams to proactively identify opportunities to further reduce Practice loss
• Create a data-led approach to loss analysis & using Practice visit insight, shape the monthly loss governance pack, loss news and internal loss communications agenda
• Conduct internal colleague investigations identified through data analysis or whistle blowing reporting

About you

• They will demonstrate strong attention to detail, have excellent organisation & planning skills and be an effective verbal & written co-ordinator
• Analytical thinking and skill set to review various data sources, to identify trends and improvement next steps
• Integrity and discretion due to the sensitivity of data and potential outcomes of loss investigations
• The jobholder will have recent and up to date opticians practice experience. With an understanding of Boots Opticians OPS & SAP system to support investigations/loss reduction opportunities
• Understanding of Boots HR & Boots Opticians Operational processes that need to be applied to investigations and other loss related opportunities


We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity / Paternity / Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
• Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
• Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
• Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
• Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
• Access to a range of learning and development resources and programmes
• Excellent onsite facilities including: staff shop, opticians, gym, coffee shops, cafeteria, outdoor seating spaces, dry cleaning service and excellent travel links including on campus bus stops

*All rewards and benefits are subject to change and eligibility.

Why Boots

Boots Opticians is one of the leading optical chains in the UK and we’re still growing.

We’re all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of practices and roles – and expect to be supported and developed from day one.
At Boots we're proud to offer our Support Office team members a hybrid working approach because how we work is central to our ability to compete, innovate and win together. Our hybrid, flexible approach to work is based upon empowerment, accountability, care and trust and includes a balanced mix of remote and office-based working.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

If you have any questions about this vacancy, please contact seamus.anderson@boots.co.uk