Lead Solution Architect

Job reference: 149850BR Previous
Location: Nottingham Support Office
Function area: IT
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Lead Solution Architect – Marketing & Loyalty

We are looking for an enthusiastic Lead Solution Architect to lead the design of enterprise grade, innovative solutions across our marketing and loyalty programmes. This role is key to helping Boots succeed through personalising the customer experience. Combining digital marketing, personalisation and customer engagement through web, app and in-store, this is an exciting opportunity to design solutions that engage customers and increase loyalty.

The Lead Solution Architect will lead permanent and partner solution architects to devise solutions spanning the Boots marketing and loyalty platforms, Adobe marketing suite, data lakes and cloud platforms, partnering our Digital Teams to integrate impactful , personalised loyalty solutions into a rich micro-services based digital architecture and mobile app platform.

The Lead Solution Architect will have a unique opportunity to work alongside other senior architects focused on the implementation of the Adobe Marketing Suite, ensuring marketing and loyalty projects compliment and enable our mass personalisation strategy.

About the opportunity

Reporting into the Head of Technology, the successful candidate will:

• Lead a team of solution architects to define Architecture Runways and Target End State Visions by working with Product Managers and Enterprise Architects to understand business objectives and long-term strategies
• Develop core capabilities across strategic technologies, ensuring the Marketing and Loyalty delivery pipeline is well-resourced
• Mentor and coach solution architects
• Provide architecture representation and input within senior stakeholder forums
• Drive conversations with other Business Stakeholders, Solution Architects, Lead Engineers, Tech Leads and SMEs to determine the best solution for Boots
• Make Key Architectural Decisions with sound justification and apply Governance through presentation of solutions at Architecture Review Boards, Design Authorities and Design Forums
• Communicate effectively and provide Technical Leadership to implementing scrum and projects teams, with a working knowledge of both Agile and waterfall delivery.

About you

• Excellent communication skills with the ability to translate complex technology concepts into business-friendly outcomes.
• Experience managing senior stakeholders.
• Dynamic, enthusiastic approach to owning solution architecture across a domain and pro-actively leading improvement initiatives.
• A passion for technical and people leadership with strong experience developing technology capabilities and small teams of architects.
• Broad understanding of concepts and paradigms across domains of IT Architecture, Security and Integration; speicalising in Solution Architecture, designing / implementing enterprise solutions for customer-facing applications spanning Digital and physical channels and powered by large-scale data platforms, preferably in a Marketing and Loyalty environment
• Experience documenting designs and illustrating solutions with diagrams and presentation for technical peer review or approval
• A track record designing solutions within heterogeneous landscapes combining established monolithic and newer micro-services based architectures.

• Experience with Adobe marketing suite technologies
• Knowledge of Cloud Native and Micro-services Architecture paradigms and principles, preferably with experience of designing solutions on Microsoft Azure and Kubernetes (AKS).
• Experience with retail channel and loyalty technologies, i.e. EPOS, SAP CRM.

About us…
IT is at the centre of what we do.

This is retail IT for the real world, you’re so close to your customers in all ways – in store, online and internally.

You can get involved with all the different areas of our business, working on projects that make a real difference – from our hugely successful Boots App to our world-class warehousing system.
We place so much value on our IT team – if you want to build a career that will keep developing with your skills, there’s no better place to do it.

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting boots.jobs.


We have a great range of benefits that go beyond salary and offer flexibility to suit you:
• Competitive salary
• Maternity / Paternity / Adoption leave pay
• Boots Pension Scheme
• Competitive holiday allowance
• Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
• £100 gift card for colleagues expecting/adopting a baby
• Access to corporate discounts, including retail, cinema, holidays etc (UK only)
• Discretionary annual bonus scheme
• Access to our Employee Assistance Programme
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
• Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links
*All rewards and benefits are subject to change and eligibility.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

If you have any questions about this vacancy, please contact helen.doherty@boots.co.uk