Senior Marketing and Loyalty Manager - International Retail

Job reference: 149417BR Previous
Location: Nottingham Support Office
Function area: Marketing and Brand
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Within the International Retail division of Walgreens Boots Alliance, we work with our teams across the globe, delivering health and wellness solutions to customers across LATAM, EMEA and Asia. We are currently looking for an energetic, customer obsessed, senior marketing/loyalty professional to join our UK based team, to help us build and deliver strategies and propositions around the world. We have an exciting vision for growth, and need the right person to help us bring it to life.

If you love the thought of making health and wellness accessible, relevant and motivating for customers across the globe, come and talk to us to find out more about our markets, our customers and our exciting plans for growth.

About the opportunity

• Act as customer engagement champion, providing strategic input and shaping the brand and customer experience across owned, earned and paid media.
• Use your experience in omnichannel and data driven marketing to help us deliver our mass personalisation vision, improving our marketing effectiveness.
• Optimise the use of our 1st party data, and advise on other data sources that can strengthen the customer experience across our touchpoints, including acquisition and retention objectives.
• Lead our loyalty programmes across markets, finding new ways to engage with customers, and launching new programmes and initiatives.
• Deliver innovation and growth projects to strengthen the customer experience.
• Lead the support team Marketing Manager, to ensure that brand consistency and excellence is achieved through all content and assets.

About you

• You will put the customer of the heart of all of your decisions, and be obsessed about supporting them to live healthier, happier lives;
• You will have excellent communication and relationship building skills, be able to adapt to work successfully across a range of international cultures, and give clear leadership to the teams around you;
• You will be a credible influencer with senior stakeholders;
• You will be truly data driven, experienced at using first party data to drive growth;
• You will ideally have experience across marketing and loyalty disciplines, and will understand how to integrate customer experiences.

About us

At Walgreens Boots Alliance – International Retail, we believe in being customer obsessed. With retail presence in Latam, Europe and Asia, we touch the lives of millions of people all over the world. With a focus on health and wellness, we play a critical role in helping our customers lead healthier, happier lives by making the right products and services available and accessible. We are part of Walgreens Boots Alliance, a global leader in pharmacy-led retail with more than 18,500 stores globally, helping people live happier and healthier lives.


We offer the chance to work in a consumer led environment with the chance to make an impact on a global scale. With a truly entrepreneurial mind-set, we recognise the importance of a diverse workforce who work collaboratively with shared values and ambition. We invest in our people by challenging you and developing you, and provide a great local reward scheme including:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce.