IT Executive Support Analyst

Job reference: 147689BR Previous
Location: Sedley Place (Support Office)
Function area: Insight and Analytics | IT
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
IT Executive Support Analyst - IT

We are looking for an enthusiastic IT Executive Support Analyst to join our team, providing 1st line IT and Technology support to our Senior Executives.

About the opportunity

• Providing technical on-site, face to face IT support to our Senior Executives within a busy corporate office environment - including installation, troubleshooting, problem resolution and maintenance of IT Infrastructure
• Supporting audio/visual capabilities for meeting rooms and end users (Polycom/MS Teams)
• Cross team liaison internally and externally with vendors/suppliers to ensure incidents and requests are handled with priority.
• Able to travel to our other UK Corporate Offices in Weybridge and Nottingham.

About you

• Experience in an IT Support role, responding to incidents in a timely manor
• Experience supporting and the administration of Office 365, SharePoint and Windows
• Knowledge of Telephony Administration - desk phones, mobiles, VoIP etc
• A team player who is self-motivated and is capable of problem solving, with a high degree of customer service.
• Strong written and verbal skills. Italian speaking desirable

About us

IT is at the centre of what we do.

This is retail IT for the real world, you’re so close to your customers in all ways – in store, online and internally.

You can get involved with all the different areas of our business, working on projects that make a real difference – from our hugely successful Boots App to our world-class warehousing system.

We place so much value on our IT team – if you want to build a career that will keep developing with your skills, there’s no better place to do it.

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting boots.jobs.

Benefits

We have a great range of benefits that go beyond salary and offer flexibility to suit you:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays
• Annual discretionary bonus plan
• Generous staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, holiday buying, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen, Dry Cleaning and more.
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
If you have any questions or queries regarding this vacancy please contact helen.doherty@boots.co.uk