eCommerce Trading Assistant

Job reference: 147092BR Previous
Location: Nottingham Support Office
Function area: E-Commerce
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Ecommerce Trading Assistant – boots.com

Welcome to the Boots.com team - an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice and shopping inspiration, as well as of course the best Boots products, prices and offers. As customers are changing, so are we: focusing on really understanding our customers’ needs and making the most of our great products and services to optimise the online shopping experience and drive growth.

About the opportunity

The ecommerce trading assistant plays a key role in the ecommerce team, supporting the day to day trading of specific categories and how they land on boots.com, to achieve aggressive growth targets.
The current E-commerce trading assistant role is part of the Boots.com Lifestyle team.

• Responsible for how your categories show up across boots.com, to drive the total boots.com revenue and profit targets, and our market share ambitions
• Manage the rebuild and sales plan briefing process ensuring accurate and on time delivery and checking the customer journey on the website.
• Communicating with and supporting key stakeholders, ensuring the key process principles and key deadlines are adhered to.
• To have a clear understanding of the drivers within the category, the market and the immediate road map
• Support the ecommerce trading lead to develop and deliver the online trade plan, working with our key suppliers, trading, partnership marketing, supply, merchandising and our digital operations team.
• Support the legal and safe trade of own categories online and delivery of KPIs

About you

• Digital experience working in an e-commerce role or able to demonstrate an active interest in e-commerce with trading experience
• Ability to multitask and prioritise workload alongside good time management
• Strong numeracy and administration skills
• Attention to detail with a right first time attitude
• Stakeholder management – confident engaging with peers and third parties (e.g. product suppliers)
• Ability to analyse and report data
• Collaborative team working and relationship building
• Knowledge of Microsoft office (Outlook, Excel, PowerPoint, Word) essential

IMPORTANT NOTE: This role requires regular working outside normal offices hours. This typically involves working from 5am one or two times a month, occasional weekend working particularly at peak times and occasional overnight working e.g. for major launches. In general you will be expected to be flexible with your working hours to meet business and customer needs.

Benefits

We have a great range of benefits that go beyond salary and offer flexibility to suit you:
• Competitive salary
• Maternity / Paternity / Adoption leave pay
• Boots Pension Scheme
• Competitive holiday allowance
• Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
• £100 gift card for colleagues expecting/adopting a baby
• Access to corporate discounts, including retail, cinema, holidays etc (UK only)
• Discretionary annual bonus scheme
• Access to our Employee Assistance Programme
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
• Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links
*All rewards and benefits are subject to change and eligibility.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.