Consumer Insight Analyst

Job reference: 142625BR Previous
Location: Nottingham Support Office
Function area: Finance
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Consumer Insight Analyst – Skincare
Nottingham Support Office
Full Time | Permanent


Working in our insights and analytics team within Consumer Planning and Insight, you will be delivering strategic analytical insights and solutions for a wide range of partners across the No7 Beauty Company business to drive commercial advantage.

About the opportunity

Our unique team structure allows us to work collaboratively with other analysts, research managers and trend analysts to build holistic and compelling insights, putting our customers at the heart of the decision-making process.

• Act as a key partner to the No7 Beauty Company in order to understand business challenges and add value through consumer insight to drive our skincare brand strategies and commercial decisions; specifically supporting our global skincare brands, product, and local marketing teams, as well as supporting on broader skincare insight initiatives set by the needs of the business partners
• Craft the future of our skincare brands by providing customer focussed insights and wider business and market context, including competitor trends and performance, through leveraging and synthesising various data sources
• Provide strategic solutions to key business questions through bespoke analysis; scope and manage projects and ad-hoc requests from responding to the brief, right through to impactful delivery of results and recommendations
• Play a proactive role in building a strong understanding of our brands’ customers through analysing and interpreting data, and turning this knowledge into actionable insight
• Clearly and concisely present insight and recommendations to stakeholders, acting as the voice of the customer; be confident in presenting the ‘What’ and developing the ‘So what’
• Use a variety of market data sources and tools, and leverage our first party data to get an in-depth understanding of consumer shopping behaviour and performance
• Support the Skincare Matrix Team/Insight Managers with consumer research projects, working with external organisations/agencies and utilising research tools

About you

• Experience of analysing large and complex sets of data and exposure to a range of analytical tools and techniques
• Proficient in Excel and PowerPoint with the ability to manipulate and visualise data in a compelling way
• Ability to extract, manipulate and analyse large data sets through SQL, R, Python or similar querying & analytical tools
• Exposure to external data platforms and insight solutions such as Kantar, IRi, NPD, Euromonitor, Similarweb, and Pulsar is desirable
• Experience of creating user-friendly and interactive dashboards/reports using a data visualisation tool such as Power BI or Tableau would be advantageous
• Ability to analyse data at a technical level whilst being able to confidently interpret and deliver findings to a non-technical or data-savvy audience, championing the voice of the customer
• Excellent communication, organisational and project management skills; ability to handle multiple tasks through managing competing priorities and workload
• Excellent attention to detail with a “Right First Time” approach in order to deliver best in class outputs
• Experience of working within a retail/FMCG business environment would be advantageous

Benefits

We have a great range of benefits that go beyond salary and offer flexibility to suit you:
• Competitive salary
• Maternity / Paternity / Adoption leave pay
• Boots Pension Scheme
• Competitive holiday allowance
• Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
• £100 gift card for colleagues expecting/adopting a baby
• Access to corporate discounts, including retail, cinema, holidays etc (UK only)
• Discretionary annual bonus scheme
• Access to our Employee Assistance Programme
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
• Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links
*All rewards and benefits are subject to change and eligibility.

Why No7 Beauty Company

No7 Beauty Company is the new face of beauty and creates the best in beauty for everyone.
We bring a collection of trusted, affordable beauty brands for every skin type, ethnicity, age, and texture. We’re proud of our stand-out portfolio of iconic, global beauty brands, including No7, Liz Earle Beauty Company, Botanics, Soap & Glory, Sleek MakeUp and YourGoodSkin.

Our collection of inclusive and innovative beauty brands has a rich heritage of over 85 years in beauty and skincare. We are powered by our diverse people, these loved brands and - with listening at the heart of our strategy - a deep understanding of our customers.

We’re serious about championing change, building purposeful brands and acting responsibly to make a difference.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
If you have any questions about this vacancy, please contact Helen.Doherty@boots.co.uk