Customs Manager

Job reference: 142588BR Previous
Location: Nottingham Support Office
Function area: Supply and Demand Planning
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
We are looking for a customs expert who can help us guide us through all the new customs procedures introduced after Brexit. If you have knowledge of UK and EU customs processes and know how to build relationships with customs in both the UK and ROI then this could be the role for you.

About the opportunity

This role is a key specialist leadership role that will be part of the Imports & Exports Team who are largely based in our Nottingham office. Whilst this role will be focused on our movements between UK and Ireland, the wider team offer global import, export and customs services to Boots, Boots Retail Ireland and No7 Beauty Company. Your role will report to the Senior Manager – Imports & Exports. This is a newly created role so the candidate will have the opportunity to shape the role and really drive us forward.

• Ensure that our complex customs declarations both in house and outsourced are completed in accordance with the right legislative need and correct duty amounts paid
• Interpret customs legislation and understand how to apply that in completing customs declarations
• Lead a number of customs related projects designed to support optimal ways of working and reducing the duty bill
• Be the Imports & Exports workstream lead on export health certificate requirements for NI and ROI
• Build and maintain relationships with customs authorities and government agencies EG DEFRA, HMRC, Irish Revenue, DAFM, HSE

About you

• Our ideal candidate will have significant experience in completion of customs declarations and knowledge of the related systems (CHIEF, CDS, AIS)
• You will need to demonstrate how you are able to interpret and apply customs legislation and keep ahead of changes in EU and UK customs law
• You will have experience of customs procedures eg Transit documents, bonded warehouses, RGR, OPR
• You will have a great network of external contacts in the industry, eg retail, customs or industry bodies like the British Retail Consortium
• Demonstrate how you have maximised opportunities to reduce duty costs
• Excellent leadership skills


We have a great range of benefits that go beyond salary and offer flexibility to suit you:
• Competitive salary
• Maternity / Paternity / Adoption leave pay
• Boots Pension Scheme
• Competitive holiday allowance
• Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
• £100 gift card for colleagues expecting/adopting a baby
• Access to corporate discounts, including retail, cinema, holidays etc (UK only)
• Discretionary annual bonus scheme
• Access to our Employee Assistance Programme
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
• Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links
* All rewards and benefits are subject to change and eligibility.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
If you have any questions about this vacancy, please contact