Pharmacy Services Commercial Lead

Job reference: 142149BR Previous
Location: Nottingham Support Office
Function area: Pharmacy
Shift pattern: Full-time
Contract type: Fixed Term
Hours per week: Over 35 hours per week
Own and shape the customer offer over a variety of private pay vaccination services delighting customers and delivering on commercial targets within a wider Pharmacy Services team. With lockdown restrictions starting to ease this is an area of huge potential to develop an established business further and needs great people who want to shape and grow the future as well as their own. You’ll get to work with a number of different functions across the business including our supply chain teams and marketing functions, so the ability to partner and work collaboratively is required for this role.

Key Responsibilities
• Ownership and responsibility in trading your services portfolio and building relationships across the business
• You will be analysing and understanding your customers and Pharmacist’s feedback and creating and delivering trading plans to grow your pharmacy services and achieve our commercial targets
• You will be building some key and long-term relationships with a whole range of key stakeholders inside and outside of the business including main suppliers to get their support and engagement on delivering your plans which you will lead
A bit about you…
• You can demonstrate previous experience of analysing market information, customer needs and competitor insights, and turning this analysis into insight and actions
• You can demonstrate experience of using strong commercial acumen and negotiation skills
• Have experience of setting up and leading specific projects or initiatives including key seasonal activities and launches
• Experience of using Excel to manipulate and interpret data
• We’re looking for a great people with a high motivation to put customers’ first
• Resilience, adaptability and not fazed by things changing in an agile and fast-moving environment
• Ability to build relationships quickly and engage with a wide range of colleagues across the business
• Effective communication skills allowing you to influence stakeholders across the business and at different levels
A bit about us…
The Pharmacy Services team
This role is an exciting opportunity to be part of an established team that will shape how Boots responds and supports both the NHS and private pay market with its customer proposition. You will be part of a cross-functional, diverse and very agile team and have an opportunity to build relationships across the wider business. You will be able to demonstrate your wide range of skills to a broad set of stakeholders that could lead to further career development opportunities.
In return, we will build a personal development plan with you that helps you develop and further your career.
Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting

What we can offer you:
• Competitive Salary
• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship
Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!
If you have any questions or queries regarding this vacancy please contact