Business Analyst - Digital

Job reference: 141218BR Previous
Location: Nottingham Support Office
Function area: IT
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Lead Business Analyst - Digital

Our Digital platform is looking for a dynamic Lead Business Analyst to join the team. The successful candidate will be responsible for managing demand across the Digital and Customer Platform.
As the Lead BA you will be responsible for managing demand coming into the Digital workstream and for supporting Product Owner/Business Analysts and Product Managers to prioritise Roadmap initiatives and backlogs within our Agile Delivery Model.

Key Responsibilities
• Manage demand coming into the Customer and Category Platform via the established In-take process including prioritising work and resourcing.
• Facilitate the preparation of prioritised work from Lean Business Case through to user stories by supporting and coaching BA’s/PM’s/PO’s.
• Work with the Lead Solution Architect, RTE, Delivery Managers and Enterprise Architecture to ensure teams are well utilised and the pipeline of work is well understood and resourced accordingly.
• Be the main point of contact for all Digital work initiatives from large to small scale projects, ensuring stakeholders are well informed on progress, funding/cost insights and delivery output.
• Work as part of the Boots Digital Leadership Team and manage the BA/POs within the Digital team.

A bit about you…
• You will have significant experience of working within an agile software delivery environment ideally in a leadership role.
• You will have experience of working as a Product Owner/Product Manager or Agile Business Analyst.
• A thorough understanding of Agile methodologies supported by the skills to guide and coach teams in prioritising and executing against a product backlog.
• Strong understanding of principles, theories, practices and techniques for managing activities involved in planning and delivering software development projects.
• Excellent interpersonal skills with the ability to manage, influence, negotiate and collaborate with a variety of stakeholders at all levels in the business.
• Self-starter, highly proactive and assertive in a demanding and dynamic environment;
• Managerial experience of BA’s/PO’s/PM’s

A bit about us…
IT is at the centre of what we do.
This is retail IT for the real world, you’re so close to your customers in all ways – in store, online and internally.
You can get involved with all the different areas of our business, working on projects that make a real difference – from our hugely successful Boots App to our world-class warehousing system.
We place so much value on our IT team – if you want to build a career that will keep developing with your skills, there’s no better place to do it.
Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting

What we can offer you:
• Competitive Salary
• 25 days annual leave, plus statutory bank holidays
• Annual discretionary bonus plan
• Generous staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, holiday buying, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen, Dry Cleaning and more.
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!

If you have any questions or queries regarding this vacancy please contact

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