New Product Development Manager - Aromotherapy Associates

Job reference: 140161BR Previous
Location: Sedley Place (Support Office)
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Based in Brentwood, TW8 9DN


About the Job:

Are you an innovator or new product development manager looking to spread your wings in a more entrepreneurial culture? Do you want to create new products and keep icons iconic for a leading global award winning, premium wellbeing brand? Are you looking to “Make Your Mark” in a fast-paced, beauty and wellness sector?

If so, we may have the perfect opportunity for you!

We are currently looking to recruit a New Product Development Manager who will join our Innovation and Marketing team on a full-time, permanent basis.

About Us:

Aromatherapy Associates is a leading global luxury beauty and spa brand with office locations in the UK, US, and Asia. Throughout our 35 Year history we have been on the mission to bring the power of aromatherapy and essential oils to the next generation. We want to make wellbeing accessible to all by bringing daily moments of reset throughout your day, for your mind, body and skin

We have been successfully meeting the new wellbeing consumers needs and flexing to the changing environment, which has seen us grow over 200% year on year. We have even more exciting plans for expansion and growth that you will have a key part to play in.

Originally a founder led business, we are now in a unique position to bring the best of both worlds together. As part of Walgreens Boots Alliance, we have access to expert advice, research and world class training, whilst running independently with a family start up culture. We continue to live by one our founders Geraldine Howard’s beliefs: “It’s more than just a business, it’s a way of life”.

Our teamwork gives us agility, strength and creates great ideas. This year we also joined the family of B corporations, confirming our pledge to put people and the planet on the same footing as profit.

Operating across multiple distributions channels; spa, retail, distributors, our own on-line channel and multiple categories bath, shower, skincare and home care, brings great variety and scope for stretch and learning and now here is the opportunity to join the team responsible for championing new product development and innovation for this exceptional brand!

The Role:

Our brand has gone from strength to strength, continually winning awards, making a difference and just voted Cool brand of the year for those that are up and coming, our leadership and plans are strong. As a New Product Development Manager, you will be a key member of the team to create the right products and experiences to delight our new wellbeing consumer

Reporting into the Senior NPD Manager the role is varied as you help shape and own projects within the innovation pipeline to drive future growth. Overall, the day -to-day responsibilities and accountabilities are as follows:

Strategy & Planning:
Support the Senior NPD Manager and Marketing Director in; creating the global annual operating plan, defining the role of innovation and renovation, identifying gaps and opportunities to generate compelling insights to develop the innovation plan. Within this you will create and manage the new product development pipeline portfolio, to achieve 3-year marketing plan, growth and profit targets, inspiring a new generation to try aromatherapy associates for their daily wellbeing needs

Innovation Project Management:
You will lead your projects from ideation and concept through to launch, managing governance though the funnel and gate system.

You will understand the competitive landscape, create clear business cases that highlight how we will win and add value to the consumer they are willing to pay for. With a clear eye for detail, you will create product and artwork briefs, making sure your concept is translated into the final product and managed to deliver on time.

Continuous Learning & Problem Solving:
You will champion continuous learning, feeding in post launch evaluations and working to create an improved innovation process, you will be the go-to person on innovation and your passion will shine through. Confident in your conviction, you will own your projects, flagging issues in a timely manner, working through to solutions, with tight deadlines, but also reap the huge rewards of seeing your products in the market.

Voice of The Consumer & Execution:
You are constantly inquisitive, identifying and bringing trends to the team. You will be able to translate macro trends into clear ideas, building upon the brand positioning and the marketing jobs to be done

You will strive to hold the original insight true through the process to launch, clearly communicating the consumer and customer opportunity and point of difference to all, ensuring a smooth handover to the marketing, trade and commercial teams to ensure best in class trade and activation plans

Relationship, Collaboration & Stakeholder Management:
This role involves working collaboratively across many functions and teams. You will work across multiple internal departments as well as external suppliers and third-party experts to guide and build our innovation to be the best it can be, having built your network and bought all teams on the journey

Budget Management:
Deliver on time and on budget and support the forecasting and reconciliation process for all brand spend

The Ideal Candidate:

As a New Product Development Manager, you will have an innate sense of gravitas and the consumer, you will want to drive best-in-class innovation and continually develop as a professional, you will hold the consumer at the heart of everything you do, which in turn will drive a clear route to sales.

On top of this, we would like you to demonstrate some, or all, of the following:

o 4+ years NPD experience, beauty or personal care desirable as is global exposure
o Must have experience of innovation/NPD funnel management and gate process, having launched products through whole cycle
o Demonstrable concept creation, product, packaging and artwork briefing experience
o Experience of business cases and P&L
o Strong Communicator/Influencer – experienced in influencing immediate stake holders internally and externally at same level and above with aptitude in storytelling, presentation writing and delivery and strong collaborative skills
o Skilled in project management and delivery of projects on time
o Understanding and affinity with luxury brands with a keen eye for detail
o Experienced in brand analytics and data interpretation to create compelling insights that translate into profitable products
o NPD budget/ cost control management experience·
o Agency management experience

AA Benefits:

o £25 per month product allocation
o 20 days annual leave, plus bank holidays
o Life insurance
o Health insurance
o Employee discount across AA, Refinery Retail.
o Enhanced maternity/paternity leave
o Employee pension up to 5%
o Access to training platform
o Employee Assistance Program
o Discounted salon services at The Refinery (subject to availability)
o 20 days annual leave, plus 8 bank holidays