Data Product Owner, Marketing - Boots UK

Job reference: 139474BR Previous
Location: Nottingham Support Office
Function area: Marketing and Brand
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Overview of the role:

This is your chance to be part of a team shaping the future for Boots. Data is at the heart of everything we do and our data capabilities are continuing to grow. We have big plans to enhance our knowledge of the customer by connecting data sources from retail, pharmacy, online and third parties to provide unrivalled insight to power business decisions and significantly improved customer experience.

This is a hugely rewarding role, with excellent exposure to a wide range of senior stakeholders across several business functions and an opportunity to influence direction and process in a critical area. The role is part of a cohort of Product Owners that sit within the MarTech and Data Development Team in Marketing,

Key Responsibilities:

• Lead the identification and incorporation of new first, second, and third-party data sources to enrich our data landscape and our customer’s profile density and drive an improved customer experience.
• Own the continued evolution of the Single View of Customer capability and ensure that we maximise its value as a business tool. Key responsibilities include development of the product roadmap, backlog management, onboarding of new systems.
• Be the guardian of our central consents solution and ensure that our data is in shape and available to meet business needs
• Work with product owners across the business to ensure alignment of our products and systems with our enterprise data standards and our Single Customer View.
• Work closely with the Customer Data Governance Manager to ensure data integrity is maintained throughout all data projects and regulatory requirements are met e.g. GDPR
• Build strong relationships with stakeholders across the business to drive engagement and to promote the value in data

A bit about you:

• Passionate about the use of data - with excellent attention to detail, strong analytical and problem-solving skills
• A resilient, self-starter able to work with ambiguity and manage complex, competing demands and multiple stakeholders
• Excellent communication skills and high impact and influencing skills to promote your ideas and move others toward a common vision or goal. Able to articulate complex data issues to technical and non-technical stakeholders.
• Able to work in a fast paced, omni-channel environment with the ability to see the bigger picture, get to the heart of the problem and to drive the right decisions at pace
• Some experience of working within a retail business environment would be an advantage

A bit about the team:

This role sits within the MarTech & Data Development Team which delivers complex technology-based solutions across the customer experience and is responsible for leading the delivery of Mass Personalisation within Boots UK.

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting boots.jobs.

What we can offer you:

• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce.