Business Analyst

Job reference: 138106BR Previous
Location: Nottingham Support Office
Function area: IT
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Business Analyst - IT

As a Business Analyst you will support the Lead Business Analyst to engage with business functions to understand their strategy and business plans. You will have the responsibility for investigating business situations, identifying and evaluating options for improving business systems, defining requirements and ensuring the effective use of information systems in meeting the needs of the business. You will act as an agent of change who uses different analysis techniques to support business change activities.
Key Responsibilities
  • Support the Lead Business Analyst to engage with business functions to understand their strategy and business plans
  • Investigate business situations, identifying and evaluating options for improving business systems and processes and ensuring the effective use of information systems
  • Work closely with business and IT partners to define and capture the backlog of requirements/epics, including functional, non-functional and IT operational requirements for the project or programme
  • Represent the business and their requirements throughout the project lifecycle
  • Build positive relationships with and gain the trust of all stakeholders, underpinned by a sound understanding of priorities and business benefits

A bit about you…
  • You’ll need to have the confidence and passion to take personal accountability for projects of varying scale and inspiring the implementation of outstanding solutions, being able to operate effectively with different methodologies including both agile and waterfall
  • You will need to respond quickly and accurately to change to drive business objectives and benefits
  • You will have the ability to work largely on your own initiative or as part of a team. The size, complexity and/or number of projects being worked on and seniority of stakeholders may vary depending on experience, knowledge and skill
  • You will have an outgoing nature with a creative and innovative approach to problem solving
  • Experience with requirements cataloguing, epics, user stories and working with team members for backlog refinement

A bit about us…
IT is at the centre of what we do.
This is retail IT for the real world, you’re so close to your customers in all ways – in store, online and internally.
You can get involved with all the different areas of our business, working on projects that make a real difference – from our hugely successful Boots App to our world-class warehousing system.
We place so much value on our IT team – if you want to build a career that will keep developing with your skills, there’s no better place to do it.
Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting
What we can offer you:
  • Competitive Salary
  • 25 days annual leave, plus statutory bank holidays
  • Annual discretionary bonus plan
  • Generous staff discount scheme including Boots Opticians - frames and contact lenses
  • Competitive company pension scheme
  • Flexible benefits scheme available ranging from private medical insurance, holiday buying, cycle to work scheme and many more
  • Onsite Staff Shop, Opticians, Gym, Costa, Canteen, Dry Cleaning and more.
  • Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship
Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.
If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!
If you have any questions or queries regarding this vacancy please contact
Please click the link below or copy and paste it into your browser for a peek into our fantastic Support Office: