ROI Beauty Academy Trainer

Job reference: 136560BR Previous
Location: Dublin, City West
Function area: HR
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
This role is responsible for the delivery of world class learning solutions that build the capability of No7 and Beauty teams. They will lead for developing others, exciting them to exceptional performance and unleashing the potential of people at all levels to create an unrivalled customer experience.

Key Responsibilities / Accountabilities
  • Deliver compelling and professional learning for large groups, small cohorts and on a 1-2-1 basis
  • Use a wide variety of methods to deliver learning, including ‘classroom’, presentation, facilitating and coaching –all to an exceptional standard
  • Upskill, motivate and create positive changes in the knowledge, skills and behaviour of Leaders and colleagues through the use of various methodologies and techniques
  • Set the standard and expectations of what good looks like for Beauty teams, through leading by example and modelling excellence
  • Collaborate with the beauty design team to bring insights from the field to ensure all learning is fit for purpose
  • To work flexibly across the geography to meet the needs of the learner and the wider business.
  • Bring external beauty insights and use these to enrich both learning design and delivery
  • Assist in the analysis of training / learning needs and the outline of design
  • Identify and support the development of talent
  • Work as one team within the L&D team
  • Use external insights and peer review to develop self

Required skills
  • Training experience – highly skilled in delivering to large groups, smaller cohorts and 1-2-1
  • Excellent presenter, coach and facilitator, with the ability to manage large, disparate groups
  • Retail experience
  • Stakeholder management
  • Effective time management
  • High degree of impact and influence
  • Key soft skills: charisma and presence, empathy, great listener, patience, flexibility

Experience
  • 3 years broad grounding in a retail environment
  • Beauty industry background e.g. Beauty therapist, Make up Artist
  • Running group training sessions
  • Commercial leadership